Gulf Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 396 reviews
5/10
3 star Skytrax Rating
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5/10

Gulf Air customer review

(Canada)

COK-BAH-LHR. Food was ok and what we did not like and had a major issue with was that my 2 year old daughter was hungry during the Bahrain to London flight and the flight crew informed us that they had run out of milk. We carried 2 bottles of milk from BAH airport and we expected that milk would be available on board like any other parent flying with small children.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Gulf Air customer review

(United Arab Emirates)

Dubai to London Heathrow return via Bahrain in both directions. Airbus A320 on the DXB-BAH sectors and larger Airbus A330 on the Bahrain London segments. Faultless service from Gulf Air from the point of checking in at Dubai to arriving back in Dubai 10 days later. The cabin crew really do make this airline special. What it lacks in new aircraft super IFE and gadgets and gizmos is more than compensated for by the crew who give excellent customer service. All cabins lightly loaded in all sectors. I managed to get row 8 on the two longer flights and had no one sitting next to me. Therefore masses of leg and elbow room. Onboard chef a nice touch. Could not fault the catering. If I had to grumble about anything it's possibly the slow service on the Bahrain to London sector where the same crew start serving at Row 1. So it took a while to reach Row 8. Not to worry: a flight attendant kept my glass of Laurent Perrier champagne filled up throughout and replenished the bowl of hot nuts several times without the need to be prompted. Lounges at Bahrain and London superb the latter offering an amazing view out of Terminal 4 across the entire Heathrow campus. Staff were polite and efficient. All in all flying on Gulf Air reminded me of visiting an old Auntie who was determined to make sure that I was fed and watered until I was about to burst! In fact it was nice to be treated nice and to escape from the technology that features so much on other airlines these days.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Gulf Air customer review

(United Arab Emirates)

DXB-BAH-LHR-BAH-DXB. All flights on time (OTP) in Business class meal service was excellent. On both sectors brand new aircraft. DXB-BAH-LHR-BAH-DXB service was operated by A330. Had tons of legroom with international configuration. Free flow of snacks and drinks throughout. Breakfast was quite good to windup the trip. Entertainment options quite limited compared to other international flights.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
2/10

Gulf Air customer review

(Thailand)

BKK-BAH-AMM. Unfortunately I had the "pleasure" to be re-routed by Etihad on this airline as their BKK departure was late and there was no more connection to AMM on the same day. Alas from Etihad to Gulf Air is quite a downgrade. BKK-BAH on an ageing A330. I had to change seats 4 times until I finally found one that was not broken and/or had a seat belt. Luckily the plane was quite empty so I could move around until I finally found a seat in 'working condition'. The IFE was poor limited selections of movie all of them quite out of date. Food was terrible - totally bland. Crew unfriendly never smiling. Another airline which I can add to my private blacklist.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money N/A
no
7/10

Gulf Air customer review

(United Kingdom)

LHR-BAH-DOH return. Flights were on time in both directions. A330 from LHR-BAH in need of refurbishment the IFE is incredibly poor and the seats feel like ironing boards! The A320s used on the BAH-DOH route are in contrast brand new comfortable and have modern IFE. The food is fine but I found some of the crew to be surly and unfriendly. Gulf are poor in comparison to other carriers on this route but their fares are competitive.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
2/10

Gulf Air customer review

(India)

Flew DEL-BAH-PAR and return LON-BAH-DEL. Hostess would not answer on being called. I called 3 times and they came and shut the alert and did not answer once. I asked for a blanket again no response. Food quality was average and the menu was very limited. It was a 3.5 hrs flight STD 21.35 hr and the crew took more than 1.5 hrs to start serving dinner i.e. they served dinner at 23.00 hrs which is past dinner time. By this time passengers had started asking for dinner which again the crew failed to serve promptly. Cabin crew were lax and casual in their attitude and at times discourteous. The inflight entertainment was not only limited but also repetitive. We had the same set of programs on all 4 flights. An experience I would rather forget.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
3/10

Gulf Air customer review

(Switzerland)

Flew Paris-Bahrain-Mumbai and back. Pretty average flight and service. Had a 17 hour stop over at Bahrain. The airport does not have a lot to offer. Contacted customer services several weeks prior to the flight to ask for a transit hotel in Bahrain (mentioned on their website). They were quite rude and I did not get an answer to my request.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
7/10

Gulf Air customer review

(Bahrain)

BAH-LHR-BAH. The major issue I had encountered was with poor air conditioning. The entertainment provided was limited. The food was good and staff amicable!. I wouldn't hesitate to fly with Gulf Air again as long as they're going to upgrade their ageing A330s.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Gulf Air customer review

(Bahrain)

My wife and I flew on BAH-FRA-BAH on a new A320 business class helpful and friendly crew smiling all the time. I liked the full flat seats very comfortable food is normal taste good but what they offered us was only a small portion. Inflight entertainment system is good but the touch screen very slow with good selection of movies and TV shows but not brand new shows. It was in general a very good experience and I will use again.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

Gulf Air customer review

(United Kingdom)

The actual flights were satisfactory with good food and service although I agree with other comments about the rather shabby seats and average IFE. However our booking experience was horrendous. In October we booked a flight to Sri Lanka for 3 weeks returning on an evening flight (7pm) from Colombo on 22 Dec. On 3 Dec our agent advised us of a change to our return flight which would involve us arriving in Bahrain at 07.40 on 23 Jan and leaving there on 24 Jan at 02.00 - no offer of hotel. After protest this was changed to another flight leaving Colombo at 04.45 on 22 Jan. This meant we would lose a day of our holiday. After another protest this was changed (on 6 Dec) to the same time but on 24 Jan now 2 days more than planned. Finally on 3 Jan we received yet another email changing our return flight offering us to either return on 22 (as previously suggested) in the early morning flight or on 25 on the same flight. We now had a choice of losing 2 days or gaining 2 days and had no time to reply as taxi was waiting (and hotels etc were already booked). We had to sort this out at Heathrow where they were very helpful and we finally agreed to return on 25 Jan 3 days later than the original plan. All these changes were attributed to cancellations by Gulf Air. We frequently tried to contact them by phone but without success. We thought at first it was an excuse from our agent but have since discovered that Gulf Air had cancelled several flights the previous month. I shall certainly never fly with them again. I would rather pay extra for a reliable company.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money N/A
no