Gulf Air

DXB-BAH-LHR. The plane was old and rough around the edges. The crew were just going through the motions and there was no attempt in even the most basic customer service except for one flight attendant who was clearly new. She was the only one who smiled and was eager to please. Food was good - a pleasant surprise. Inflight entertainment needs a major overhaul. My luggage and I arrived in one piece which I guess is the most important thing.

Flew BAH-MNL the cabin was tired and old looking. The protector hiding the life vest was on the floor and clearly broken a couple of times during the flight the life vest fell on the floor. This is a serious safety issue as its clear the cabin has not been maintained in any shape or form. Another safety issue I'm sure is that all the windows should have the blinds up when landing and taking off but in the area I was seated many were still down when taking off! IFE is awful with only few selected movies and nothing on demand. Food was quite good though and cabin attendants pretty good at answering passengers needs.

I wish I had seen these reviews before travelling Gulf Air. The worst experienced international travel ever. Gulf Air from Bombay to Paris via Bahrain. Our luggage did not arrive in Paris. Not a single staff member in the airport was helpful. They did not give us compensation nor did they help us locate our baggage. After innumerable phone calls and following up we found our baggage 3 days later an hour before we departed for London. The crew was rude and the airline does not care for the customer. While we returned from London to Mumbai via Bahrain our baggage again did not arrive in Mumbai.

A Middle Eastern Airline with little Middle Eastern values! Flew them from LHR to DXB. Check in staff treat you as a number no smile no good evening sir nothing. My flight was delayed but that could happen to any airline but once in the air TV and entertainment did not work for over 1 hour into the flight due to tech issues! Food was poor quality and nearly all the choices I wanted they did not have. I will never use Gulf Air again!

ISB-BAH March 27 business class. Aged father required wheelchair and my jaw dropped at this response: "since the wheelchair was not requested in advance the charge will be 50 US dollars". No choice but to pony up the extortion money.

Mar 29 BAH-KHI economy. No complaints on A320. IFE was good food was better than expected. Timely arrival. Courteous service. Looks like this airline has just woken up to the competition from Emirates Qatar flydubai etc. and is trying not to be left too far behind. Good for us the customers.

After reading all the negative reviews about Gulf Air thought oh no here we go but I was pleasantly surprised. A330 from BKK to LHR (via Bahrain) all flights on time slightly larger seats as they are still flying the older A330 (which they are upgrading in August this year). Staff friendly and helpful plane was clean food was ok but not on a par with Emirates or Qatar. Entertainment system is old but all working all in all a good flight and at £200 cheaper than any of its competitors you get what you pay for will fly them again based on price and service.

GF150 BAH-BKK 30 Jan 2013 in economy. Pleasant crews. Meal - quality is not good when compared with other airlines in the region. Could not touch the salad and dessert no ideas what they were. Luckily it is just a 6 hours flight. Simple breakfast was served - a cup of yoghurt a piece of bread and coffee/tea. Seat - very comfortable. Entertainment program - very limited choice. Movie selection is out of date. Overall - if considering it is a 3-star airline it is good value for money.

GF002 (LHR-BAH) connecting to GF512 (BAH-DXB) in Falcon Gold. From LHR we were greeted by name orange juice and hot towel and then order taken for drink after takeoff. One Bombay Sapphire and Tonic and one Champagne please! Push back on time. Old A330-200 and the second cabin in FG had not been refurbished and most of the seats had problems with electric's but they still fully reclined and were comfy and roomy. Old IFE but DVD players offered. Very good food selection together with good wine choice. Service from the FA's was first class pity the aircraft wasn't although the purser advised that it was due for seat upgrade mid 2014. On time arrival a very good flight. An hour in the FG lounge in BAH and then onto our second sector to DXB this time on a new A320 with latest IFE. Although a short flight there was a hot snack and full bar service. On time arrival in DXB together with our luggage from LHR which was a relief. Overall a good flight experience.

Flew RUH-BAH-LHR on 23 Jan 2014. Both sectors quite full and the flight RUH-BAH was on time and uneventful basic snack for such a short sector seats in economy not overly generous with space but sufficient. I then had a long lay-over in BAH before boarding my flight to LHR which give me time for shopping at the airport! The next sector was comfortable except for a couple of ladies sat behind me kicking the back of my seat as they were trying to move family all over the cabin. in addition I found these same ladies to be quite selfish with the passengers behind them insisting on reclining their seats while the meal service was on. I was pleased thought to see the GF Cabin Crew to take control of both situations in a pleasant but firm way and eventually the ladies calmed down. The flight itself was pleasant and fro an economy product the food both super and breakfast and entertainment was excellent. The crew made me feel comfortable and the offer of refreshments were plenty. I even managed to get a few hours’ sleep on the flight which left me refreshed when I arrived at LHR. One minor irritation was when we arrived we had to wait over 40 minutes for our baggage to be delivered to the belt. I cannot wait to experience the return flight but before that I have family to catch up with!