Gulf Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 269 reviews
6/10
3 star Skytrax Rating
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5/10

Gulf Air customer review

(United Kingdom)

BKK-BAH-LHR. I bought this flight from Bangkok International airport the day before departure I needed to get home fairly quickly so settled for this airline which was a bit of a mistake. The flight was a little late leaving but its rare to depart exactly on time. The plane was old and dirty and seats not very comfortable. I am a very tall guy so I must have extra leg room which they were more than happy to arrange - but there were plenty of spare seats so if your on the ball you can grab a whole row and lay across I was not so lucky the seats were quite narrow too. The food was terrible I couldn't eat half of it as its catered for middle-eastern people. Their prices are good and it shows - if you don't care about food and cleanliness then its fine but I wouldn't fly with them again if I had the choice. The staff were friendly but you rarely see them only to give you food and you don't get any free drinks only with a meal. Bahrain airport is nice and clean with shops and restaurants if you want to eat there (McDonalds etc). Overall a budget international airline.
Seat TypeEconomy Class
Value For Money 12345
no
5/10

Gulf Air customer review

(Qatar)

DOH-BAH-CDG return in business class. We got the flat bed seats because we paid the J class fare IFE was old and terrible the food was not good on outbound but much better on the return flight. Seat was okay at best though the width was nice.
Seat TypeBusiness Class
Value For Money 12345
no
4/10

Gulf Air customer review

(Pakistan)

Islamabad to Cairo Via Bahrain. Flight from Islamabad to Bahrain was full food was insipid. Crew seen only during food serving. Bahrain to Cairo flight was little better service wise and food wise. Same thing on the way back on Dec 31st. this is a below average airline.
Seat TypeEconomy Class
Value For Money 12345
no
3/10

Gulf Air customer review

(Australia)

KUL-BAH-CAI trip outward pretty good A340. Food okay but not the best. Service good. GF need to maintain their seats the entertainment system was broken. Trip back was horrible and disappointing. A340 CAI-BAH delayed 4-5 hours BAH-KUL was seated in middle air conditioning wasn't adequate and hottest plane ever flew! There were not enough blankets for all passengers so they had to increase the heat! Saw one passenger asking for blanket and was turned down nut they were later found in an overhead compartment! Food good with turkey served xmas day. But what's the point when I was boiled up to the point I couldn't even go to sleep and had to walk to the galley to get some air?
Seat TypeEconomy Class
Value For Money 12345
no
na

Gulf Air customer review

(Bahrain)

Does anyone know what's going on with Gulf Air pricing as of late? I complained a few months back that they were raising their prices for Bahrain-Bangkok in Falcon Gold (Business/First) and the response being the smart business people they are in Gulf Air was to raise them up even more! Previously was around 6-700 Dinars return Bahrain-Bangkok. Now it is running 650 Dinars one way! More than 1400 Dinars return. I checked Bahrain to London and it is running 750 Dinars - one way. I thought it might be due to upgrading costs for the Falcon Gold cabin but they are pricing themselves out of the game and still using the same tired A340s maybe spruced up a bit but I don't know as I'm now avoiding Gulf and their price gouging like the plague. Qatar Airways Business class is still reasonable around 6-700 Dinars return if you don't mind the short turn around in Doha between Bahrain and Bangkok. My mate did it last week and said it was good. Anyone have any idea what Gulf Air's twisted business plan is?
Seat TypeBusiness Class
Value For Money 12345
no
5/10

Gulf Air customer review

(Bahrain)

LHR-BAH 26 December. Skyteam lounge in Terminal 4 is good a little tatty perhaps but the buffet was decent. Self-serve champagne and a decent selection of very cold wines. Flight was pretty ordinary. IFE is poor - half a dozen films on a loop with rubbish image quality so they have started handing out personal media players which are preloaded with a dozen movies and music etc. The standard of service was very good - real care and attention to detail. Food excellent - turkey for Christmas champagne served throughout. Planes are pretty tatty and the prices no better than Emirates or Qatar Airways so even though staff get top marks and the food was good I would never recommend Gulf Air over these two airlines.
Seat TypeBusiness Class
Value For Money 12345
no
9/10

Gulf Air customer review

(Malaysia)

BEY-BAH-KUL: BEY-BAH dinner was excellent. BAH-KUL FAs did excellent job. Dinner was wonderful and the 2nd meal prior to arrival is far superior to the grilled vegetarian sandwich they served on the way to Bahrain!
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Gulf Air customer review

(Malaysia)

KUL-BAH-BEY. Things better now that GF has introduced their A332 instead of their ancient A340. Seat pitch is a little bit more generous. The 2nd meal before arrival into BAH was simply disgusting - it seems that nobody wanted their sandwich! The meal to BEY was great. Despite Gulf Air's inconsistent quality I find crew professional and dedicated. Their fares are also an attraction for me.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Gulf Air customer review

(United Kingdom)

I am a gold card carrying frequent flyer Falcon class. Gulf have clearly decided to dump any premium allegiances by treating business travellers very badly. LHR-DXB no record of (online confirmed) booking bumped from allocated seat on overnight flight to seat with no pitch. BAH- LHR technical problem resulted in a substituted plane which was something out of the 1970's - no apologies terrible seat pitch. Made a formal complaint 2 months ago - heard nothing - Gulf Air have the Ryanair approach to customer service.
Seat TypeBusiness Class
Value For Money 12345
no
8/10

Gulf Air customer review

(India)

Kuwait to Bahrain on new A320 . No PTVs but seat and legroom better than average and with a friendly crew made such a short flight a very pleasant experience. The snack box on this sector is adequate. I would fly GF again if it's on their newer equipment considering that Bahrain airport is a fairly easy airport to transit through.
Seat TypeEconomy Class
Value For Money 12345
yes