Gulf Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 275 reviews
6/10
3 star Skytrax Rating
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5/10

Gulf Air customer review

(Kuwait)

Kuwait to New Delhi via Bahrain small plane A320 used a bit claustrophobic. Only two crew members completely inadequate. Food was just passable and can be improved. The meal service took more than one hour - some passengers had meal some had to wait to for more than 1 hour. Alcohol was not served for reasons unknown. No inflight entertainment.
Seat TypeEconomy Class
Value For Money 12345
no
2/10

Gulf Air customer review

(Netherlands)

Gulf Air was rather an unpleasant experience. When we arrived at the gate on Heathrow in transit from Amsterdam to Kathmandu Nepal we were checked in but our luggage was not. This we found out in Kathmandu. Four pieces of luggage - not transported. Because of this bad service we almost missed our expedition to Tibet two days later. Of course we are not happy. We wrote complaint to Gulf Air but we don't get any answer on that. It seems that Gulf Air is not interested. Kathmandu to Bahrein was not pleasant customers were about 98 percent Nepalese and crew was not polite or helpful. The food was terrible also on the flight from Bahrein to London - curry beans with bean salad is not a good meal early morning. Gulf Air - never again!
Seat TypeEconomy Class
Value For Money 12345
no
5/10

Gulf Air customer review

(United Kingdom)

I recently travelled with Gulf Air to/from Sri Lanka. I had read some pretty poor reviews prior to flying and some of them turned out to be true. On two of the flights toilets were blocked or locked. Beware of row 28 on the A320-100/200 these seats do not recline. Although we were at the front of the check-in queue we were allocated these seats.
Seat TypeEconomy Class
Value For Money 12345
no
9/10

Gulf Air customer review

(Malaysia)

KUL-BAH-DAM with overnight in Bahrain. Flight to Bahrain on A332 which was 70% full so I ended up with 4 seats all to myself. After arrival at 2pm collected my rental car and proceeded to the Golden Tulip for the night. After check in we were advised against going out due to the tense situation. So decided to stay in and watched TV. Next morning drove to the airport and everything was okay. Cabin crew excellent. Meals outstanding though portions were small.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Gulf Air customer review

(Switzerland)

FRA-BAH-IFN. FRA-BAH on new A330 BAH-IFN on Embraer 170. Both flights pleasant despite being almost 100% full. I found crew hard-working and friendly (on FRA flights they offered beverages at least 4 times and trays and cups collected regularly). The food on the first flight was excellent and seats were comfortable. Only negative points : the plane was very cold when we boarded it and that didn't improve much during the flight (fortunately they handed out blankets generously) and the IFE system for my seat was not working properly. BAH is a small and convenient airport.
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

Gulf Air customer review

(Oman)

Muscat to Colombo via Bahrain economy class. Muscat to Bahrain flight was ok. Bahrain to Colombo flight was very poor quality in cabin staff service. They served the dinner after dinner the cabin crew were very reluctant to collect empty trays. I saw most of the passengers sitting uncomfortably they were unable to move or go to even for toilets.
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

Gulf Air customer review

(United Kingdom)

BKK-BAH-LHR. I bought this flight from Bangkok International airport the day before departure I needed to get home fairly quickly so settled for this airline which was a bit of a mistake. The flight was a little late leaving but its rare to depart exactly on time. The plane was old and dirty and seats not very comfortable. I am a very tall guy so I must have extra leg room which they were more than happy to arrange - but there were plenty of spare seats so if your on the ball you can grab a whole row and lay across I was not so lucky the seats were quite narrow too. The food was terrible I couldn't eat half of it as its catered for middle-eastern people. Their prices are good and it shows - if you don't care about food and cleanliness then its fine but I wouldn't fly with them again if I had the choice. The staff were friendly but you rarely see them only to give you food and you don't get any free drinks only with a meal. Bahrain airport is nice and clean with shops and restaurants if you want to eat there (McDonalds etc). Overall a budget international airline.
Seat TypeEconomy Class
Value For Money 12345
no
5/10

Gulf Air customer review

(Qatar)

DOH-BAH-CDG return in business class. We got the flat bed seats because we paid the J class fare IFE was old and terrible the food was not good on outbound but much better on the return flight. Seat was okay at best though the width was nice.
Seat TypeBusiness Class
Value For Money 12345
no
4/10

Gulf Air customer review

(Pakistan)

Islamabad to Cairo Via Bahrain. Flight from Islamabad to Bahrain was full food was insipid. Crew seen only during food serving. Bahrain to Cairo flight was little better service wise and food wise. Same thing on the way back on Dec 31st. this is a below average airline.
Seat TypeEconomy Class
Value For Money 12345
no
na

Gulf Air customer review

(Bahrain)

Does anyone know what's going on with Gulf Air pricing as of late? I complained a few months back that they were raising their prices for Bahrain-Bangkok in Falcon Gold (Business/First) and the response being the smart business people they are in Gulf Air was to raise them up even more! Previously was around 6-700 Dinars return Bahrain-Bangkok. Now it is running 650 Dinars one way! More than 1400 Dinars return. I checked Bahrain to London and it is running 750 Dinars - one way. I thought it might be due to upgrading costs for the Falcon Gold cabin but they are pricing themselves out of the game and still using the same tired A340s maybe spruced up a bit but I don't know as I'm now avoiding Gulf and their price gouging like the plague. Qatar Airways Business class is still reasonable around 6-700 Dinars return if you don't mind the short turn around in Doha between Bahrain and Bangkok. My mate did it last week and said it was good. Anyone have any idea what Gulf Air's twisted business plan is?
Seat TypeBusiness Class
Value For Money 12345
no