Gulf Air

Not Verified | Very Impressive, the flights were very comfortable and the aircraft clean and smart. Bahrain a pleasure to transit through. The onboard catering was very good on all flights and the cabin crew efficient and friendly.

✅ Trip Verified | Unpleasant experience, we had purchased front seat tickets and those seats were printed on the ticket as a confirmation, each name with the seat number, once we checked in they gave us back seats ignoring the purchased seats, spent 45min requesting the airport Gulf Air support office to give us the seats purchased by us but the answer was “sorry the seats are taken by others”. How come taken by others if I did pay for them. In the end we lost the seats and my family had to sit in the back seats. Tried to complain later after the flight via call centre, online chat and emails, amazingly no reply.

Not Verified | I was stuck in the airport with my visa processing problem. I needed to get to the Dubai on September 5 but unfortunately my visa wasn't processed so I missed the flight. I got my visa process done so I went to the counter of Gulf Air, where I found a gentleman, I didn't get the name, but he told me to wait for 1 hour, after that I went back to him where he gave me a new ticket and the surprising part was that he also gave me a food voucher. Great experience, will never forget this. Thank you Gulf Air.

✅ Trip Verified | Check in staff in Mumbai Airport were very friendly. The crew onboard were also friendly and professional but the vegetarian lunch onboard was a flop. It was mutter (peas) but they were stale and/or old hence inedible.

✅ Trip Verified | I travelled with my three kids. There was no inflight entertainment. No activity packs were given to kids aged under 12. The screens were kept turned off neither were any head sets provided. The crew never showed up even after pressing the call button.

Not Verified | I have now flown this route twice with Gulf Air. As a business class traveller this is one of the best experiences. The check-in at Jeddah was very efficient and fast, even the economy class line was rapid and with several desks. The shorter leg to Bahrain was extremely well managed, the flight was about half full but the attendants were really professional and attentive. The entertainment good and Wi-Fi also seemed to work well for those using it. The food was fine, a Caesar salad with desert and drinks. On arrival at Bahrain the transit was really easy, well signposted and negotiating the security checks also easy; they have the advanced scanners so you do not have to remove all your electronics from your carry-on baggage, great plus and much quicker. The Falcon lounge at Bahrain is large, well equipped, with a good selection of foods, a bar, internet, showers, some game consoles for children, comfortable and well spaced out seating; a very pleasant experience. The longer flight Bahrain - Paris was equally good, more passengers but the staff were equally attentive, 2 meals (if wanted) were served, in flight drinks of a good standard and, again, a pleasant experience. The unloading at Paris was again good and the only bad point was the Paris CDG fiasco, long queues to get through immigration (fast track was a real bonus!) then about a 40 minute wait for the baggage. I cannot thank Gulf Air enough and will continue to use them for this route.

✅ Trip Verified | The cabin crew service was absolutely terrible on the connection from Bahrain to Thiruvananthapuram. They did not attend to cabin assistance calls. They don’t distribute any headsets and says excuse that it’s not available or they are going to upgrade the entertainment system. I had to wait for them to bring meals so that I can mention my request for headset. They ignored my multiple assistance calls over an hour, not to mention the call requests from many others. They didn’t distribute blankets. They were distributing meals on their own preferences and only offered choice to a rare few of their choice. This was when they had multiple Meal options in flight for vegetarian and non vegetarian passengers. I will avoid this airline at all costs and wouldn’t recommend them to anyone ever.

✅ Trip Verified | The ground staff were polite and attentive. I was upgraded to Business Class free of charge which my trip kick off on a very high note. I can’t thank you enough for this. The flight service was really good. Very fast and reliable wifi. The food was some the best I’d had on an airplane. Very comfortable flight and a cool infotainment system.

✅ Trip Verified | It’s my 2nd time with Gulf air in the last 6 years and I should say that there is a huge improvement in services. The journey was so smooth starting from the first point, the crew and the ground staff were all attentive. But what I like most is the free hotel during the long layover, it was really amazing. They pick me up from the airport and give me a room in 5 star hotel for the 12 hrs layover. It was refreshing. I will definitely fly back with Gulf Air in my next journey and recommend everyone.

✅ Trip Verified | Gulf Air is seen as a cost-effective airline option in the Middle East, but this low price comes with drawbacks. One issue is the lack of a separate lane for business class passengers at check-in in Paris, which can create disorganization and is not appealing for those seeking a seamless experience. The ground staff has also been criticized for being unprofessional and confused at times, highlighting the need for better training. Furthermore, Gulf Air does not have its own lounge facilities and instead relies on Air France's lounge in Paris, raising concerns about exclusivity. Champagne served on board was warm, showing a lack of attention to detail. Gulf Air's affordability is a selling point for budget-conscious travelers, but there are compromises. The lack of a separate business class lane, unqualified ground staff, reliance on external lounges, inattentive service, and warm champagne all exemplify the compromises passengers may have to accept for a lower fare. Those who value a high-quality travel experience may be left wanting more.