✅ Trip Verified
| After having an amazing discovery of Oman Air, I wanted to try Gulf Air’s business class as it was basically the same aircraft, same type of seats and additionally it had a Sky Chef on board. I was expecting even better service than Oman Air. Gulf Air has the same type of aircraft 787 and same type of seats. The seats are just amazing. Specially the window seats are private suites. This is where the good part ends with Gulf Air experience I had for the 4 business class trips I just completed. First of all no Champagne was served for the welcome drinks which is a standard for any airline on business class. I had to request it. With a strange look on her face, FA did bring me a glass. Then the food order came and I had to inform the sky chef I had ordered a special meal. He didn’t have on his manifesto. No one greeted or mentioned any passenger by name. Almost everyone had special meals and they all got mixed up. Sky Chef plus a purser plus 3 FA for 6 passenger (most of the seats were empty). They couldn’t figure out who and what. There isn’t a wine list. They ask you white or red. Italian or French. I requested Italian red and my partner French red. FA brought one bottle to everyone :)) and served. When I asked for a glass of water (a water glass was on my food tray yet empty) the old purser indicated a bottled water next to my bed. I informed him I rather use it if I wake up during the flight thirsty. He brought me another bottle. worse part comes before the landing. I requested just coffee no breakfast. Same for all other 5 passengers except one. The old male purser informed us that they closed the kitchen (60 min before landing?). Yet he did open a service and served a Bahraini customer. This is when it all went wrong as one passenger demanded breakfast as well. Purser was so rude that he informed us that this passenger was their special guest as he is a frequent traveller. Entertainment is a joke. There is just a few movies, few series - all very old. You must beg to get anything done. I had to demand for a pajamas and mattress for all my flights although this was what they have been advertising. Amenity kit is very cheap. After 4 flights which all had same issues, my advice is to use Oman Air as they also have similar price offers. I will never fly Gulf Air again. Avoid this airline by any means.