✅ Trip Verified
| London to Bahrain in Business Class , Having flown their A330's before, I was looking forward to experience the difference in their 787's. Firstly, the seat is a 2x2x2 configuration, with open suite style seating. The window seats (which I chose), offered privacy once the screen was raised up. And every seat has direct aisle access. The seat is fabulous, comfortable, with all the adjustments including a massage function, except for the headphone socket which was a difficult to see as it was hidden in a darker area by the seat. I loved the windows, which could be darken and lightened. There is little storage space, but if you were not stretching out to a full flat bed, the front area underneath the TV monitor allowed for an ample storage area. The Amenity Kit was basic, but they did provide PJ's even on the daylight flights. However, the IFE is very limited, with a small selection of movies and programmes. Service was a mixed bag. While welcoming and friendly, the cabin crew were non-engaging, instead providing the service in a professional and swift manner. There were the usual welcome drinks including champagne, with top ups offered, dates, Arabic Coffee and hot & cold towels throughout. I still cannot get over the gimmick of the onboard chef, as I just cannot see the advantage - and wish they didn't take the menus away. I wanted to see the wine list again, but was offered just red or white (two choices), but didn't see the bottle nor was I able to taste first. These are little glitches Gulf Air should address to improve their product to near perfection. The food in general was very tasty and I love their signature dish of Lamb Shank, proper afternoon Cream Teas and so on. I had to curtail my trip due to the pandemic, and the return flight was understandably basic. No hot food, no pillows, no blankets, PJ's etc and disposable plastic cutlery.