GoAir

✅ Trip Verified | Very bad service to deliver baggage. Its been 5 days after arrival, and still not yet received baggage from airport. As per the airport staff, baggage was supposed to be delivered on third day of travel. From Go Air, its a big shame and careless for customers and I don't want to travel with you anymore. At least you need to answer the phone or contact me for the update. Very poor, bad service and irritated with your careless attitude. No one responsible for customer queries and baggage, and I don't know how you can run the airline in this way.

Not Verified | Short and crisp review : Experience a turbulent drive from the time of booking in this flight till the time you board the flight if it isn't cancelled by then somehow. Moreover, if you call the customer care department, 24 hours will be inadequate for them to receive the call. Their rating should be in negative value. Zero is too respectful for them.

✅ Trip Verified | My Flight in May 2020 was cancelled by airlines due to lock down and then after they are not even picking up the call. No refund option. Contact details given are of not use because the never reply and never pickup calls. Worst experience ever had. They just eat my money, from last four months I'm calling them for refund but they not picked even single call.

✅ Trip Verified | Flight were cancelled. Running behind them for refund as two of the traveller were kids and we didn't want them to travel in this pandemic situation. But they are so worst that they have stopped responding to my emails, calls, twitter etc. They are the worst and doesn't want the Safety of your kids. They should issue a credit note so that any adult from family can travel but they don't support / don't revert.

✅ Trip Verified | My husband was supposed to fly with GoAir on 1th of November. He's been waiting for this flight for more than a week in hotel. Because there are no ferries running in between the island of Andamans. To avoid any complications and unnecessary cancellation he's been waiting in Port Blair (where the airport is) since 22 of October. Now, I was doing his online check-in just to found out that his flight has been cancelled without any notice. The only option for him is to reschedule the flight, conveniently there is another flight he will just have to pay another 7,5k to reschedule! What is wrong with these people? He is waiting for a week for a flight that was financially acceptable for us instead of flying the same day he reached Port Blair with another flight provider for 15k just to pay even more waiting, flying with GoAir!

Not Verified | My Flight cancelled by airlines and then after they are not even picking up the call. No refund option. Contact details given are of not use because the never reply and never pickup calls. Worst experience ever had. They just eat my money, from last four months I'm calling them for refund but they not picked even single call.

✅ Trip Verified | I booked a seat on flight no. G8-175 on 31 August 2020, scheduled to depart from Lucknow (LKO) to New Delhi (DEL) at 18.35. On 17 September 2020, I received an email stating that for your GoAir flight G8-175 from Lucknow (LKO) to New Delhi (DEL) on 01 Oct '20 at 18.35 hrs has been rescheduled to depart at 22.10 hrs on 01 Oct '20. That means the flight has been postponed for 3 hours 35 minutes. That's okay because amid this COVID-19 Pandemic, many things are beyond our control so little bit adjustments are acceptable. Again on 30 September 2020 at 11.55am, I received an email that: GoAir would like to inform you that your flight G8 175 on 01 Oct '20 from Lucknow (LKO) to New Delhi (DEL) is scheduled to depart Lucknow (LKO) at 09.20 and arrive New Delhi (DEL) at 10.30. That means the flight has now been preponed for 12 hours 50 minutes. At a short notice of less than 24 hours, it was informed that an evening flight has been rescheduled to a morning time. October 01, 2020 (Thursday) was a working day, so it is common sense that a person is booking the evening flight so that the work/office may be attended during the day time. Without the consent of the passenger, how can the airlines decide that someone will be able to skip the office. It is a highly unprofessional and unacceptable approach. Due to the negligent policies and incompetent services, I was not able to reach Delhi on the night of October 01, 2020.

✅ Trip Verified | I booked my flight before Covid. From March end onwards I tried calling the airline for cancellation. Since there was no response I cancelled it online, which is an email confirmation as per Goair before my scheduled flight date. No answer until July. Never answer call. Now offering credit shel. Since I am a Canadian, I don’t wish to fly anymore in next two years. Asked for paid cancellation. My ticket was for 200 USD. As refunds they are offering 19 USD. As per my ticket, I was having free cancellation. Now they don’t want to pay my money. Never trust this airline.

✅ Trip Verified | They cancelled the flight for no reason when all the other flights from other airlines were functional. They just get your money pay themselves and say they had to cancel it when there was no lockdown. In fact this is second time.

✅ Trip Verified | I will suggest not to book your flight with GoAir as they will not inform on time about the flight cancellation, they never pick customer service helpline no and will never refund your money. If you mail them for refunding money, you will get one automated answer saying "we will get back to you soon" & that "soon" will never happen. Be careful while booking your journey with GoAir as it will be a nightmare for you.