GoAir

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 190 reviews
3/10
No Skytrax Rating
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8/10

GoAir customer review

(Kazakhstan)

Delhi - Goa. Easy check in at Delhi Airport We had booked business class tickets which gives you a seat in between a little extra legroom. Food was good you do not pay for it in business as was the seat. Overall a pleasant journey and would use them again.
Seat TypeBusiness Class
Value For Money 12345
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4/10

GoAir customer review

BOM-DEL DEL-Jimmu and DEL-GOI. Very pleasant airline. Good fares and upgrade to business and only INR1000 (15 euro). Food and drink served free and all middle seats empty. Nearly new A320s. Friendly crew.
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4/10

GoAir customer review

Delhi-Bombay booked a few hours before the flight and got a very low fare. At the airport took only 4 mins from baggage screening to getting my boarding card quick security check bussed to the plane. Airbus 320 with spacious seat. Food for purchase. GoAir only sells vegetarian food unlike Spicejet which also sells non-veg sandwiches. Food price reasonable and eatables fresh. Cabin crew response was swift.
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na

GoAir customer review

BOM-DEL. Flight was late eventually departing about 1:40 hrs past the scheduled departure of 1410 hrs. No information till I reached the boarding gate (I had picked up boarding card several hours before) despite providing my mobile number for SMS alerts while booking online. No explanation offered nor apologies even on-board except the standard regret at touchdown. Very mediocre. That's two of two poor experiences with Go Air.
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GoAir customer review

BOM-COK-CJB during the Christmas period - newish A320 and in spite of the 3/4 hour delay at BOM landed at CJB just 15 minutes behind schedule. Fairly well patronised and quite a decent flight for the price. Well groomed in-flight attendants; courteous and efficient.
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GoAir customer review

BOM-COK-CJB during the Christmas period - newish A320 and in spite of the 3/4 hour delay at BOM landed at CJB just 15 minutes behind schedule. Fairly well patronised and quite a decent flight for the price. Well groomed in-flight attendants; courteous and efficient.
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na

GoAir customer review

BOM-DEL. A-320 with a passenger load of 50%. Punctual departure and landing. Speedy delivery of luggage. Uneventful flight. However still no hot beverages on sale - according to FA company is still evaluating customer feedback on this issue. I would have thought that the question of serving tea and coffee on a flight departing at 7.00 a.m. would have been a no-brainer even for an airline started by a company with its core competence in textiles.
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na

GoAir customer review

BOM-DEL. A-320 with a passenger load of 50%. Punctual departure and landing. Speedy delivery of luggage. Uneventful flight. However still no hot beverages on sale - according to FA company is still evaluating customer feedback on this issue. I would have thought that the question of serving tea and coffee on a flight departing at 7.00 a.m. would have been a no-brainer even for an airline started by a company with its core competence in textiles.
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na

GoAir customer review

MAA-HYD. Booking tickets on the Internet was a breeze. Seats can be reserved while booking. Check-in swift and efficient handled by staff in 'elves' like costumes. Onboard the aircraft was clean and fresh. The seats were cramped. If the seat in front is pushed back fully it would be difficult to read a newspaper. As Go Air is a no-frills airline nothing was complementary - not even an inhouse flight magazine. No overhead inflight entertainment system. Some chips and beverages were on sale. FA and announcements by the captain were efficient and friendly. I felt Go Air is what an efficient Air Deccan would have been! Would fly again provided convenient schedules.
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na

GoAir customer review

MAA-HYD. Booking tickets on the Internet was a breeze. Seats can be reserved while booking. Check-in swift and efficient handled by staff in 'elves' like costumes. Onboard the aircraft was clean and fresh. The seats were cramped. If the seat in front is pushed back fully it would be difficult to read a newspaper. As Go Air is a no-frills airline nothing was complementary - not even an inhouse flight magazine. No overhead inflight entertainment system. Some chips and beverages were on sale. FA and announcements by the captain were efficient and friendly. I felt Go Air is what an efficient Air Deccan would have been! Would fly again provided convenient schedules.
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