Go First

✅ Trip Verified | Early morning flight was from Bangalore to Kolkata. Boarding on time, also reached on time. Cabin of all Indian LCC are almost same ,same leg room, just ok, cabin was clean. Staff were courteous, basic snacks and beverages on paid basis.

✅ Trip Verified | This airline either cancels the flight or it gets delayed. They never value their customer. This is always a problem with Go First. Never recommend to travel with this airline. They reschedule multiple times for a single flight as experienced on 15 October 2022

✅ Trip Verified | I am flying with Go first for first time. Go First with above flight details is so delayed. People are struggling to get updated flight time. Still no confirmation about rescheduled time. This is my worst experience with any flight. They ruined night and day . Worth nightmare. Will never come again with this flight. We have other connecting flight , who will bear the charges. We need answer about rescheduled flight time

✅ Trip Verified | Refused to give boarding pass and check baggage in because I was early by 5 hrs prior to departure. I requested multiple times to let me go in coz I was travelling from Houston to Kolkata and tired but they didn’t respond. Ground staff behaviour was so rude and they don’t care about customers. I recommend all not to try this airline, all other airlines allows you to check in even 8 hrs prior to departure.

✅ Trip Verified | I booked a flight from Delhi to Maldives and back on GoFirst, both were direct flights. Few days prior they canceled return flight for no reason and offered only one option with a connection that would take us 18 hours instead of the original 4 hours. Tried to reach them thru call center but couldn't after waiting 45 mins, Their Chat Help is a useless bot their website is even worse, Tries for hours to cancel and get a refund but no luck. Anyways I just had to go ahead and book a different flight. Bad experience but it got even worse. The day before we were to take off for our vacation, they sent a SMS and canceled the inbound flight as well and offered us such a lousy long connection that we had to cancel that flight as well and book an Indigo instead. It took us a whole day to get a hold of someone who was not even sorry. It has now cut our 4 days vacation down to 2.5 days and we forcibly bought more expensive tickets with long connections with no help from them ... for no other reason than that we selected to go with an airline that prides itself on being "Customer First. What a sham! Cheap stunt of an airline this is. They are your worst nightmare.

Not Verified | Writing this review after almost 10 attempts to fly with GoFirst and the flight has been cancelled at every single instance. This is the worst airline. They have an extremely unethical business practice of showing flights on online portals that you book and then cancelling them. Apparently, they do not deem it fit to inform you in advance that the flight is cancelled and you have to continuously check it on their portal to learn for yourself that the flight is cancelled.

✅ Trip Verified | Worst, non-courteous, non-accommodating staff with merely any respect for anyone's time or schedule. Initially the airlines changed the travel date during the onwards journey without any notice or anything and did not have any provision to cancel the flight except for making a call to the customer care and being on hold for hours. During the return journey which was supposed to be a direct flight of 2 hours 30 minutes they changed it to a flight with layover at Bengaluru of around 3 hours 30 minutes. Which upon arriving to Bengaluru they were informed that their flight has again be rescheduled and the wait period changed from 3 hours to 8 hours. So, in all initially a ticket was booked with a journey duration of 2 hours 30 minutes has now become a journey which would take more than 8 hours. I wish I had an option to give 0 stars. No cooperative. Non-accommodating staff

Not Verified | Maldives to Delhi. We booked a return flight from Delhi to Maldives. Our return flight from Maldives on 22nd September was cancelled and we were made to take a flight via Bengaluru subjecting us to enormous hardships of disembarking at Bengaluru, multiple security checks and luggage check in, delay in reaching the destination. We were told at Maldives that this is a regular practice of Go First. They book the return tickets and subsequently cancel the return flight several times in a week when the passenger has no choice.

✅ Trip Verified | Good experience. Go first is low cost carrier so nothing big expectation. Aircraft was A320,cabin was clean. Seat pitch are just ok for a short flight of one to 2 hrs, anyone above 6 feet can have some uncomfortable journey, suggest to book extra leg room seats. Boarding was on time so as departure and arrival. They sell some beverages and ready to cook items on board, if wants cooked food or sandwiches then have to book in advance.

✅ Trip Verified | Airline don't care about passengers luggage, you can see my luggage pictures attached. This was brand new luggage, only 10 days old. When I checked in there was not a single spot on the bag and when received my luggage in Amritsar it was hard for me to recognize my luggage, it was full of oil stains and very dirty. More over when I tried to complain to the Go First staff, instead admitting and finding the solution they were telling me, this is not happened by them and can't do anything. This is not oil stains and we don't know how and where your luggage get messed up. I told them you check any footage you can find there was nothing wrong with my luggage but all that was wastage of time. I have decided, will never travel again in this airline and I will suggest every one else before you book on this airline get ready to face some surprises.