"Absolute shambles of an airlines"
Siddharth Nair (India)
Not Verified | Absolute shambles of an airlines. Flights being delayed for over 8 hours. Wish could give a rating a below one. One of the only airlines who do not consider customer satisfaction. Would never recommend.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Bengaluru |
Date Flown | November 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"change flight just one day before"
S Choudhary (India)
Not Verified | Pathetic service. Randomly change flight just one day before departure without providing any alternatives. But within time frame where they do not fall in any legal obligation.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Mumbai to Bangalore |
Date Flown | November 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"flight got rescheduled 7 times in 2 days"
Vinti Chhoker (India)
Not Verified | My flight got rescheduled 7 times in 2 days! Multiple last minute delays and so unreliable. Never fly Go First. Extremely unreliable and poor management.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bengaluru to Ahmedabad |
Date Flown | November 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Never travel by Go First"
S Harah (India)
✅ Trip Verified | I don't understand why do they run an aircraft when their flights are delayed by 6-8 hours on average? The customer care executive told that they have the right to cancel /delay / prepone as per their wish ... passengers have no right to ask question. They are informing us about the delay is a obligation to us. Never travel by Go First.
Aircraft | A340 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bangalore to Mumbai |
Date Flown | November 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"airline is extremely unreliable"
Archana Rampruia (India)
Not Verified | The airline is extremely unreliable. Multiple last-minute delays in the flight departures and last-minute cancellations too. Would not recommend to anyone to book Go First tickets
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bangalore to Ahmedabad |
Date Flown | November 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Extremely poor airline"
S Parshi (India)
✅ Trip Verified | Extremely poor airline. Have no control over the operation of their flight, and have in trained staff. I took 2-3 flights with them, all were delayed by more than 2 hours. Will never fly with them.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Lucknow to Mumbai |
Date Flown | November 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Courteous cabin crew"
58 reviews Rahul Anand (India)
✅ Trip Verified | LCC so fly with low expectations and experience would be good. On time departure and arrival, boarding experience ok, what can airlines do when people are desperate to board breaking the queue. Clean and fresh cabin, ok seats for short journeys. Courteous cabin crew, snacks and beverages on sale on board, if wants sandwich or something like that need to book during booking.
Aircraft | A320Neo |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangalore to Hyderabad |
Date Flown | November 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Decent experience"
58 reviews Rahul Anand (India)
✅ Trip Verified | Decent experience, early morning Delhi to Ahmedabad, on time departure and arrival. Clean cabin, seats not so comfortable but ok for up to 2 hr flight. Food and beverages Available on board on payment. Courteous cabin crew.
Aircraft | A320Neo |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Ahmedabad |
Date Flown | November 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"beginning of a worst nightmare"
B Shair (India)
✅ Trip Verified | I recently travelled from Bagdogra to Delhi via Guwahati and my biggest mistake was to choose Go First. I booked this flight since it was a morning flight and I had to reach Delhi early but my flight got delayed by 4 hrs, and since I wasn't aware of this I reached airport early. The airport staffs were so rude they refused to take my luggage. So i waited there for few hours and finally my luggage was taken with rudeness. When I thought it was all over it was just the beginning of a worst nightmare. After waiting for few hours I got to know our flight was again delayed by 50 mins. We kept on waiting and just when we thought they will begin the boarding they said the gate no. Has been changes from gate 4 to gate 2! I was already so late and now even frustrated with everything. During the flight the hostesses were so inhospitable, they were very annoyed when other passengers were calling them for help. They were so rude and impolite and surely were unaware of the word kindness. When we were deboarding I couldn't reach my hands to my cabin bag as it had slid inside and I was struggling to get it i asked the hostess to help me with it who was just few feet away standing. Her literal words were " I can't come there you have to do it by yourself" Thankfully another passenger heard it and helped me with it. Just wanted a peaceful travel and had my worst nightmare come true. Never going to choose this airline again.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bagdogra to Delhi via Guwahati |
Date Flown | October 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"do not book a Go First flight"
Rashmi Nagari (India)
✅ Trip Verified | This is my second experience with GO FIRST and it is as terrible as the first one. They keep on delaying and delaying the aircraft as if the passengers have all the time in the world and then they say sorry for inconvenience. Actually they are not sorry at all. From 11:50 pm departure it has shifted to 2:05 am and nobody at the airport knows nothing. If you all want to save your time and your money, do not book a Go First flight.
Aircraft | G8 1023 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Mumbai |
Date Flown | October 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |