"Service after sales is poor"
Rakesh Ranjan (India)
✅ Trip Verified | Service after sales is poor - negligible actually. Flight is late 3 hours. How can flight be late 3+ hours, still we are waiting in goa airport right now. We even don't know whether flight gets delayed further or not.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Goa to Nagpur |
Date Flown | March 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Worst experience"
Sai Kumar Salveru (India)
✅ Trip Verified | Worst experience, not recommended. Check in is closed before 1hour. We were waiting in line, they directly said it is closed. Nearly 30 people had the same problem in that line. They don’t even consider. Time, money and efforts are wasted. Not happy at all.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Goa to Hyderabad |
Date Flown | March 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Frequent cancellation"
Srinidhi Jois (India)
Not Verified | The worst flight experience ever. Pathetic service. Frequent cancellation. Long waiting hour for connecting. My too and fro both got cancelled at last moment. Even after booking prior to a month. As per the tag line you are first - I doubt any time that we are first. Apart from being economical rest nothing assured. If you are travelling for any important work. Keep two days additional else you are expected to get delayed for sure.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bangalore to Male |
Date Flown | March 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"cancelled few hours before the departure"
M Jeevan (India)
Not Verified | I had booked a ticket from Pune to bengaluru. It was rescheduled with 2 hours delay and notified over call. And then with just an email notification they cancelled few hours before the departure. And i had to raise call and go through procedures to claim refund with some deductions in it. And the worst part is, airlines mistake is making customers pay money. I don't know when this will learn to serve customers.
Aircraft | Airbus A320 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Pune to Bengaluru |
Date Flown | March 2023 |
Value For Money | 12345 |
Recommended | no |
"would never recommend"
Neha Chaturvedi (India)
✅ Trip Verified | I was surprised to receive a call from Go First airlines wherein they informed that the flight which I was suppose to board on 5th March 2023 from Lucknow to Bangalore has been cancelled due to operational reasons. I was completely shocked as, I had to board this flight on 5th March 2023 and I received the call on 1st March 2023. When I asked them to provide me another flight, they informed me I have two options 4th March: 7:15 PM will reach on 7:20 AM (next day 5th march): lay over at Mumbai 4th March: 2:25 PM will reach on 11:25 PM: Mumbai I have asked them to give me a direct flight, they said there are no directs flights either on 4th or 5th, because they have only one flight from Lucknow to Bangalore. I am surprised that how come an airline is only providing single flight to such a big City Bangalore. This was the worst experience of my air travel. I would never recommend in my family and friend to book any ticket in a worst airline Go First
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Lucknow to Bangalore |
Date Flown | March 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"treats its customers so shabbily"
Sameer Sharma (India)
✅ Trip Verified | I booked Go first for the first time and this will be my last. The flight was scheduled at 1735. It was rescheduled to 2035 and then canceled. I am booked for another flight by the airline scheduled at 2359-0135 , which again got rescheduled for 2359-0305. All of this in a day. Had I been informed earlier I would have booked some other airline. However, continuous changes didn’t allow me that option also. The airline should wind up its operations if it doesn’t have resources and treats its customers so shabbily.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Ahmedabad to Delhi |
Date Flown | March 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"It was horrible experience"
Shekhar Verma (India)
✅ Trip Verified | From Delhi to Goa trip flight was delayed by 4 hours without informing. It was horrible experience to wait for 4 hours. They charge too much by showing morning flight around 10:45 am and then flight comes around 3 pm. There should be some penalty regarding flight delay without a valid reason.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Goa to Delhi |
Date Flown | February 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"avoid the airline at all cost"
Harsh Kumar (India)
✅ Trip Verified | One of the worst airlines. They delayed our flight by 3 hrs without informing the passengers. We had to wait for 2 hrs without any notice. The staff was rude and were arguing with the passengers instead of helping them. When questioned about departure they were avoiding to comment on it. The cabin crew were busy among themselves so no greetings to the passengers. Overall avoid the airline at all cost.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Ranchi to Bengaluru |
Date Flown | February 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"closes one hour prior to flight"
Hrishikesh Joshi (India)
Not Verified | I was denied boarding one hour prior to flight. I have never felt such helplessness as I was left stranded with my family. They told that their check in process closes one hour prior to flight. This happened with me at Port Blair. Avoid this airlines if possible.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Port Blair to Chennai |
Date Flown | February 2023 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"delayed without any notice"
Amit Vats (India)
✅ Trip Verified | First, the flight was delayed without any notice. When the passengers started inquiring, they started to a far away gate. And there the gate was not open and passengers were just stuck there. And then they finally opened the gate and took us in a bus. And the flight was near the first gate where they started the boarding process. The flight attendants were busy hiding their faces and hence no greetings and during the flight, they were very rude. And upon arriving Delhi the flight was roaming above Delhi sky for another half and hour. Never take a Go First flight.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Goa to Delhi |
Date Flown | February 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |