"caused significant discomfort"
Muzzammil Ansari (India)
✅ Trip Verified | I booked a Go First flight for 9:40 pm on April 11, 2023 from Mumbai to New Delhi. However, the flight was rescheduled several times: first to 10:15 pm, then to 11:20 pm, then to 11:59 pm, and finally to 00:55 am on April 12, 2023. The boarding time was scheduled for 00:15 am, but boarding actually started at 01:10 am and the flight took off at 1:50 am. The repeated rescheduling of the flight caused significant discomfort as it resulted in a sleepless night and a disrupted schedule.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Mumbai to New Delhi |
Date Flown | April 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the worst way to travel by air"
S Parban (India)
✅ Trip Verified | I had booked a flight which was supposed to leave by 7:30 pm from Kochi. This was changed into another flight leaving kochi at 8:00 pm. The second flight was then rescheduled to 9:15 pm which then left kochi sometime around 9:45 pm. The journey start time was 10 min after the original journey end time. Now in flight I was having corporate booking and corporate meal was available in the same, the attendant gave us 2 makhana snacks and a winking cow and a coca cola can . We actually do not drink soft drinks, also we were pretty hungry. When asked about the options available, the crew told us that we can't change anything, not even the drink. Once the flight finally arrived at 11:34 it took me 44 minutes to receive the bag. I am someone who adjusts a lot and rarely complains but this is too much. GoFirst is the worst way to travel by air in India currently.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kochi to Mumbai |
Date Flown | April 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"never travel through Go First"
E Haldin (India)
✅ Trip Verified | If you really value your time and need peace of mind, never travel through Go First. They will make you wait on the airport more than the fly time. And this is a very frequent issue with this airline. This time the flight got rescheduled more than 4-5 times. And in fact post boarding at the airport 2 hours before the departure, they rescheduled it twice and extended wait time by more than 2 hours. While I am writing this, I am still waiting at the airport as now the revised departure is at 7:50 PM IST.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Dehradun to Mumbai |
Date Flown | April 2023 |
Seat Comfort | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"delayed for almost 3.5 hrs"
S Mandel (India)
✅ Trip Verified | Worst Indian airline you can ever fly with. No time management of flights. The flight which was supposed to depart at 22:55, took off at 2:15 next day. It was delayed for almost 3.5 hrs. The staff was very unprofessional and had no intention to help.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Delhi to Ahmedabad |
Date Flown | March 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"most unprofessional"
Venkata Raghavendra (India)
✅ Trip Verified | I had booked for my family of four, flights from Bangalore to Pune on 1st Apr 2023 and return to Bangalore on 4th Apr 2013. The onward journey flight was delayed for more than 13 hours. Check-in process was most unprofessional. The return journey flight too got delayed for more than 4 hours. The worst part is they will inform the delay at the last moment, when we would have already on the way to airport. Later on enquiry, I came to know that delay in Go First flights is very common. They deliberately schedule flight time in the peak hours and later delay it as per actual timings. Better to travel in bus or train than in Go First.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Pune to Bangalore |
Date Flown | April 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"completely stressful situation"
D Palser (India)
✅ Trip Verified | We booked Go First Flight for 9:15 pm, later we got a message that flight has been rescheduled to 9.40 pm. Then it became 10:05 pm and final mail stated departure time will be 10.30 pm with arrival time as 1.10 am and in the end when we reached airport we got to know that it has again been rescheduled to 11:30 pm. This has resulted in completely stressful situation because we had booked our bus from Delhi to Uttarakhand which was supposed to leave Delhi from 2:.00 am. Now clearly we would leave the Delhi airport post 2am after taking our luggage which also came quite late and are sure to lose that bus too and our hard earned money.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Mumbai to Delhi |
Date Flown | March 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Worst airline ever"
R Harjash (India)
✅ Trip Verified | I had booked a flight with Go First and it was supposed to fly from Ahmedabad to Phuket with 3 hrs of layover at Mumbai Departure Time - 00:40 on 31st of March Arrival Time 11:15 on 1st of April The flight got cancelled and I got shifted to another flight and they didn't even inform me. It is when I checked the booking for my seats, it shown that the flight has been changed with 7.5 hrs of layover at Delhi. So basically my overall flight time got extended 4 hrs and 45 minutes and I wasn't even informed about it. I had to call them to get this update. And when I asked them to provide meal as the flight got changed from their side, they are not ready to do the same. Worst airline ever.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Ahmedabad to Phuket via Mumbai |
Date Flown | March 2023 |
Value For Money | 12345 |
Recommended | no |
"The worst airline ever"
N Kadish (India)
✅ Trip Verified | The worst airline ever, I had booked a morning flight at 9 am and then it got rescheduled endless times and I ended up rescheduling to 12.40 am, can you believe it? The date changed when I actually boarded the flight, please don't ever book with this airline, pathetic departure time, not Go First but Go last. Don't ever go for this one.
Aircraft | A340 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Pune to Bangalore |
Date Flown | March 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the flight is preponed"
Sunidhi Padiyar (India)
Not Verified | Actual time was 6.45 pm. It was informed yesterday that the flight is preponed to 5.15 pm and I had to rush leaving half work to reach airport. After 4.30 it's displayed as delayed for 25 minutes. Finally flight took off after 6pm.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Banglore to Ahmedabad |
Date Flown | March 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Very bad experience"
M Kahul (India)
✅ Trip Verified | Very bad experience the flight was rescheduled for 5 times from the time of booking. Initially it was scheduled was in morning then in evening and then late evening then at night then late night and then next day.. customer care service is pathetic over call and at counter. They just have one dialog we are sorry this is due to airport authorities issues. Never seen such a bad service. My father is paralyzed person and we chose this flight just because of of its early departure. Please don't book and travel by this company flights.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bengaluru to Pune |
Date Flown | March 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |