"cancelled both their flights"
R Hallesh (India)
✅ Trip Verified | I have booked both onward and return journey with Go first airlines well before 2 months advance. But just one day before the journey, they have cancelled both their flights. This has caused tremendous pressure on me.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Hyderabad to Chandigarh |
Date Flown | November 2021 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Worst experience I ever had on an airline"
Pravin P Shastri (India)
Not Verified | Worst experience I ever had on an airline. No system of web check-in, its forcefully asking for additional charges. Inflight no attention paid to provide a water at least? I had corporate meal booking however none asked for the same. I wish to never travel with Go First in the future.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Chandigarh to Mumbai |
Date Flown | November 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Never book a flight with this airline"
Jahnavi Miriyala (India)
Not Verified | The worst airline. Our flight was at 9pm and we arrived at 8.10. They didn't let us board even though we got a message from Go First that we need to arrive 25 minutes prior to the departure time. This is the message we received - "Dear Go First Flyer, your flight G8-404 from DEL to VNS shall be boarding from gate 32. Boarding gate closes 25 mins prior to departure time". Their way of speaking was very rude even though I was literally begging them to let us go this one time. Never book a flight with this airline.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bangalore to Delhi |
Date Flown | November 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the worst service I've seen so far"
Radha Meena (India)
✅ Trip Verified | I booked to fly a Go First flight for the first time and it was the worst experience ever. Never going to book again and I'll suggest the same to my friends. I'll explain the issue that I had: I booked the morning flight from Jaipur to Bangalore on 11th November and it got postponed. So now my flight was at 9.15pm and arrival time was 12am. Bangalore Airport is 40km away from the main city and lots of crimes has already been happened between. So I wanted to postpone the flight for some other day but sadly no-one picked my call. Waited on the line for more than 10 mins (3-4 times) and then asked for a callback. But didn't get any call. This is the worst service I've seen so far.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Jaipur to Bengaluru |
Date Flown | November 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"a very bad free seat"
Urvashi Gupta (India)
Not Verified | Worst experience ever. This was my first trip with Gofirst. I had booked my seats while booking the ticket itself. These were paid ones & were confirmed by the Gofirst team too. Later during web check-in, they randomly allotted me to a very bad free seat. I reached the airport counter for check-in in hopes of getting it corrected even though I didn't have any check-in bag. The agent there very rudely denied my word and said I hadn't paid for it. They wouldn't do anything. I called customer care later and they had the same attitude towards my problem.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Ahmedabad to Jaipur |
Date Flown | November 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"didn’t let us board the flight"
Caren Menon (India)
✅ Trip Verified | By far one of the worst airlines in terms of staff, check in, bag drop and boarding. They didn’t let us board the flight by merely 2 minutes and this has been one of my worst experience ever. The flight is delayed and yet was asked to return. Will never recommend traveling by this airline ever again.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Goa to Mumbai |
Date Flown | November 2021 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Very pathetic experience"
N Sharzen (India)
✅ Trip Verified | Very pathetic experience. I would never recommend anyone to travel wit hGo First flight. Flight was originally scheduled to depart from BLR at 14:00 hours and it was 1st rescheduled to depart at 16:20 hours and the information for which given well in advance which is quite manageable and 2nd time it was rescheduled to depart at 17:20 and the information of which provided on the date of journey i.e before 4 hrs and this quite difficult to manage but somehow we manage to adjust the inconvenience and again the flight was rescheduled 3rd time to depart at 18:30, the information of which is provided at 16:00 hours which is very late and very painful service from Go first.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bangalore to Kolkata |
Date Flown | November 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"one of the worst airlines to travel with"
M Mishra (India)
✅ Trip Verified | This is one of the worst airlines to travel with. So here goes the story. My mother who was traveling alone from Lucknow to Pune, we had her bookings done, so the flight was from Lucknow to Bangalore then Bangalore to Pune. First they delayed the flight, then they cancelled the flight to Pune and for all the passengers who were traveling to Pune were asked to be dropped off in Mumbai without any facilities given to them for the Pune drop off. They just rudely said either you take this or walk out. My mother alone would be traveling from Mumbai without any security. We had our chatt puja start today, she had to start her fast from tomorrow for three days which makes it a four day fast because of this pathetic airlines services.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Lucknow to Pune via Bangalore |
Date Flown | November 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"I won’t recommend it to anybody"
Shreeja Mohanta (India)
✅ Trip Verified | This is the worst airline. I won’t recommend it to anybody. It was compulsory to pay for the seat tickets even after paying for the entire ticket. The rules are written something else and they are stating something different. Customer value zero. almost all seats were showing unavailable and the ones available had to be paid. Never choose this airline
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Port Blair to Kolkata |
Date Flown | November 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
" Very worst experience"
Vishal Kumar Gupta (India)
Not Verified | Very worst experience in this flight. This is my first journey with Go First airline. First massage come before 2 days for rescheduling of flight by 1hr . And second message come on the day of flight rescheduled by 1hr 40min before 2hrs. Almost waiting time is 4hrs waste. I'll never book again in GoFirst. Very worst experience
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Ahmedabad to Delhi |
Date Flown | November 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |