"Just like a local bus service"
Nishant Agarwal (India)
✅ Trip Verified | This is kind of a local bus service, which is flying. Changing the time of departure as per their needs and convenience. Just like a local bus service, we will not fly until all the seats are occupied. Third class service. Regretting my own decision by choosing Go First for my upcoming trip.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Pune to Kolkata |
Date Flown | April 2022 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"counter will be closed 60 minutes before"
Arjun Kumar (India)
✅ Trip Verified | I got to the check in counter 57 minutes before the flight departure and they could not board me. I agree that they had mentioned that the check in counter will be closed 60 minutes before the flight departure but 3 minutes is not not that big of a deal! I will never travel on this flight again.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bangalore to Male via Kochi |
Date Flown | April 2022 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
" had to go for another airline at the last moment"
Gargi Das (India)
✅ Trip Verified | My flight was From Kolkata to Pune (2hrs 35mins). Flight got cancelled before 12 hours and the second option given by the company was Kolkata - Delhi- Bangalore (12hrs). I mean seriously? I had to go for another airline at the last moment and had pay 10k more for the same journey.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Kolkata to Pune |
Date Flown | April 2022 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Pathetic service and airline"
Sushant Rawat (India)
✅ Trip Verified | Pathetic service and airline. Firstly they cancel the flights as and when they like and more over their counter staff are so useless and slow that it takes ages just to have your check in luggage weighed and sent. Never again.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Mumbai to Bengaluru |
Date Flown | April 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"should be shut down completely
A Kanesh (India)
✅ Trip Verified | The direct flight was changed to one stop flight and no apologies no food for kids, and after that baggage were not even handled property. The baggages were Made to recheck in at Kochi and missed because of belt issues. 3 days and still counting, there is no info on where the bags are. These kind of airlines should be shut down completely.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Male to Delhi via Kochi |
Date Flown | April 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
Go First customer review
N Danesh (India)
✅ Trip Verified | Worst experience. Never ever experienced such thing with any airline. Two days prior I received a call regarding cancellation and then they gave me 3 options. Change of flight on same day which they denied citing reason that due to operational issues there is no flight from Dehradun to Delhi. Second change of dates which was also denied by saying that no flight is operating +/- 4 days from date of my flight. 3rd obviously cancellation which they insisted very much without considering my problems. They even did not bother to offer me partial cancellation as they first told that flight from Delhi to Surat is operating, but were not ready to provide me partial refund. Then when asked some of my friends, they shared me exact similar experience with this airline. Never ever take flight even if they are offering free of cost. Never trust such a cheater airline. Regulatory authority must take some steps to punish such serial offenders.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Dehradun to Surat via Delhi |
Date Flown | April 2022 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"I wanted compensation from Go First"
R Kalaj (India)
✅ Trip Verified | I had booked a flight in Go First. They canceled the flight a few hours before travel. When I asked for an alternate they started behaving very rudely. I had to buy tickets at a higher price from other lines. I wanted compensation from Go First. I was trying to reach them via phone call, I called every phone number of Go First available, none of them responded. I had to pay extra money for staying in the hotel also.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Patna to Surat via Delhi |
Date Flown | March 2022 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Never, never, never again"
Merlin John (United Arab Emirates)
Not Verified | Never, never, never again. Worst management with short notice cancellation. They cancelled the flight a few hours before the travel. I asked for an alternate date, which they didn't agree to. Finally after fighting so much, they gave me a next day connecting flight. I ended up with 16 hours of travel instead of 3.45 hrs. I will never take this flight again! Moreover I had to unload my entire baggage during transit and move from one terminal to another!
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Kochi to Mumbai via Abu Dhabi |
Date Flown | March 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"avoid Go First at any cost"
Akhil Bisht (India)
✅ Trip Verified | Go first is simply the most unreliable airline, they may cancel your flight even at the last day without any consent. Once cancelled they will give you 2 options either book their another flight, which as per the policy can be between 3-4 days from your flight time (it will be a connecting flight always) or just take the refund (Which will rip you off your money, because now you will be buying new tickets at a very high rates). Their customer support is even worst. They may show you cheaper flights in the beginning but what may come next is unpredictable. Please avoid Go First at any cost.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Goa to Delhi |
Date Flown | March 2022 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Worst airline with highest cancellation rate"
W Tahir (United Arab Emirates)
✅ Trip Verified | Worst airline with highest cancellation rate. They cancel flights two days before scheduled travel which causes us to buy tickets at a higher price from other lines. Will never repeat the same mistake of booking Go First.
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Srinagar to Sharjah |
Date Flown | March 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |