Go First

✅ Trip Verified | Pathetic service. Worst experience ever. I won't recommend to take this airline, it's worth avoiding. I was traveling with my family from Bangalore to Pune. They rescheduled my flight 4 times on a same day, even when we reached airport (2hrs before) they rescheduled it again in the last moment by 45 minutes delay. Poor management. Person on the ticket counter said you don't need hardcopy of boarding pass, I was travelling with my 7 months old son, they said you don't need a separate boarding pass for him it's mentioned on his mother boarding paas as infant. But when we reached checking place they asked me to go and bring the separate boarding paas. They should train their employees properly before placing on live counter, it's not onjob training. I have to again travel back to ticket counter, again follow the line and then returned. Waste of time and Bangalore airport is a big one you have to travel a lot. When we reached Pune, we went to get our luggage on the luggage belt. We found our new red big suitcase turned into black with some substance all over it. When we asked on help desk, they bring the 'Go First' representative. He was so rude & arrogant, he said it's common, and it's not our responsibility. It is just dust, I asked him to clean up if it's only the dust then he replied it's not our responsibility to take care of ur luggage, you may complaint or write a feedback or check the policy online. This is the way the respond.

✅ Trip Verified | 11 Aug 2022: Flight No 2603 actual departure time was 1150 hrs. Rescheduled at 1340 hours. Again rescheduled at 1415 hrs. There is no sign of boarding of the flight. It is very pathetic service.

Not Verified | We were on time at the Airport but Nobody of Go First was at the international transfer counter to do our Check in (2 hours before Boarding). We were told to wait but Nobody came until half an Hour before departure after several requests from us somebody of another Airline tried to Help us. In the end Go First refused us to get on the flight. Very bad organisation. I will never choose this airline again.

✅ Trip Verified | Rude cabin crew. Go First is a LCC ,earlier it was Goair but later rebranded itself as Go First, its management should understand that just changing names doesn't matter, its the service which matters, changing schedule in last moment is very common with Go First. This time flight departed on time but crew were extremely rude. Aircraft was clean as it should be, flight departed on time. The aircraft was almost one third empty, from row 21 to 30 I was the only passenger, this was rare to see so I just took a 5-6 seconds of a video in which no passenger or cabin crew was captured, only empty seats and 2 cabin crew appeared and asking me to delete the video. This airline is worth avoiding now.

✅ Trip Verified | The flight was scheduled at 5.55am from Bangalore and I reached the boarding pass counter at 5.07am but staff at counter has denied to give boarding pass and yet flight was not departed. The staff at counter saying you are late. This is first time i was travelling alone and such a rude behavior from Go First staff spoiled my journey, staff suggested to pay more for next flight at evening. I will never ever recommend this flight to anyone and very mush disappointed from the staff behavior and service.

Not Verified | Ground staff in Mumbai was unhelpful when my luggage was missing. Staff lied and showed no care for my luggage, instead sat there and talked on their phones completely ignoring me. When calling the staffers on their lie they his their name tags and refused to call supervisor or take any action while hiding their name tag. Not upset about the luggage as much I was about the bad service from the staff.

✅ Trip Verified | Ok experience, not bad, only had cabin baggage so no check in experience. Boarding was on time, aircraft was clean and hygienic, seat pitch was just like any budget carrier, ok for 1-2 hr journey. Cabin crew were courteous, didn't book meal so can't comment. Reached destination on time.

Not Verified | Flight delayed by 2.5 hours. Initially they announced 35 min delay from 4:55 to 5:30 pm. But flight took off at 7:20 pm with no further announcement from pilot. This airline has been consistently delayed for last few days of my travel date, but delay on my travel day was really above the limit. Who will enforce these type of airlines to follow punctuality?

✅ Trip Verified | The worst experience I had while travelling in an aircraft and not friendly to the passengers. Especially the counter staff are so rude to the passengers and talks back as if we did not take the ticket. Its really a bad experience and suggest not to take Go First.

✅ Trip Verified | I bought a ticket from Goa to Delhi, canceled the flight the day before departure, without explanation, did not return the money on request, pure deception, never fly this carrier please.