Go First

✅ Trip Verified | Cancelled the flight at last moment and ruined my honeymoon trip. Beware of this type of airlines as now I try to book another flight but rate increased too much.

Not Verified | The worst ever flight. They cancel your flight at the last moment. The cost of other flights would have jumped by ten times which is not affordable to common man. Their customer service is equally pathetic, their telephone lines are either always busy or do not work at all Probably this could be a scam airline which believes in exploiting the common users. The airline needs to be severely penalized.

✅ Trip Verified | Worst airline. This is the 2nd time we have experienced, that Go-First cancels the flight at last moment, leaving the passengers with no choice but to book other airline at higher price at last moment. Will not book Go-First again.

✅ Trip Verified | My flight got cancelled without any notification. Will never book ticket in this airline. I had an emergency so booked flight from Bangalore to Ranchi which as per airline got cancelled. Had to immediately booked another ticket. Who will compensate that amount. Useless staff.

✅ Trip Verified | Delaying flights by 5-6 hrs and changing the boarding gates multiple times without any formal communication is the USP of this airline. To top it, there is no sense of professionalism in the staff. They do not seem to care about the passengers at all. While people are waiting to get their luggage checked in 6-7 rows long queues, they would be busy gossiping and staring at the wall. For my last flight from Bangalore, I literally stood at the counter for 10 minutes asking the guy to return my phone and I'd post taking the details and verifying my identification [Not even kidding, he was staring at his colleagues and not doing a thing.] Did not bother to answer my question about a security restricted item or mention the gate number. Then, I was called back at the virtual security check for the same question I inquired earlier. Had to rush back to get it verified and cleared only to know that the flight is delayed yet again without any formal communication. This is not the first occurrence. I had to go through a similar ordeal while travelling from Delhi to Srinagar in October last year where they delayed the flight by half a day, changed the boarding gate 3 times and of course, with no formal communication and passengers trying to figure out any information about the flight without the staff. I understand there are unavoidable glitches at times and there are uncertainties with every airline but there is a way of dealing with it and there's a limit of tolerating this kind of attitude. I am forced to write this review because it isn't just a couple of instances with me. I have heard similar encounters with multiple folks now. This is beyond frustrating.

✅ Trip Verified | Never travel via this airline, first is there for namesake only where as their flights are delayed or cancelled frequently. Our flight was scheduled at 9:15 pm on 26th April which was delayed by 45 minutes then they announced people to be in queue for boarding. After waiting for long they informed that it is further delayed by 40 minutes. Then after 40 minutes they had no clue weather it is departing or not. It is then scheduled for 3:00 am next day. Passengers with small children & on wheelchairs suffered a lot. In Pune airport there is no lounge facilities. Boarding area became like a railway station. No one was able to answer. People were left on their own

✅ Trip Verified | The flight was delayed unnecessarily for invalid reasons. Changed the timings thrice and delayed for more than 2 hrs which resulted in losing my connection train to Varanasi and need to book again a flight ticket to Varanasi in Indigo. Who will take responsibility for the loss of my time and money. Pathetic experience even the check-in staff don’t know how to answer Never go with this flight.

✅ Trip Verified | This is the fourth time I am travelling from this airline, and it delayed always. Worst flight as per the punctuality. Never get on time and always the seat is not comfortable

✅ Trip Verified | After booking this ticket I read the reviews for this airline which are pretty negative, especially about delays. So I monitored my flight in the fortnight before my trip. Of the 14 flights only twice did it go on time, but 10 of the flights the delay was only between 20 & 35 minutes. Once it was just over an hour and once it was 5 hours! Go First is a low cost airline so don’t expect to be pampered. You will be herded on at the airport. They also maximise the usage of the airplane so if it’s delayed on the first flight of the day (say fog at Delhi) then all of its flights for that day will be delayed. So I suggest if you need to be somewhere at a particular time (meeting, wedding, flight connection) then maybe look elsewhere. However if it doesn’t matter too much if you arrive an hour or so late at your destination then use them. The plane was clean, crew courteous, a reasonable choice of purchase food/drinks were available and I would use them again.

Not Verified | I fainted in the flight and where some crew may have panicked in some cases, this crew handled the situation very well. Provided me with all the necessary assistance and first aid and was very kind and humble till the end.