✅ Trip Verified
| Gatwick to Tbilisi. I purchases tickets in August, for a November flight. We were arriving from the US to Gatwick, and were to connect same day from Gatwick to Tbilisi. Georgian Air decided sometime (September? October?) to change to a fall schedule, which did not include a monday flight to Tbilisi. Georgian Air never emailed or called. We learned approximately 3 weeks prior to our late November flight, that we would be arriving in London on a Monday, but could not connect to Tbilisi until Wednesday. Georgian Air never 1) attempted to place us on another carrier for same Monday, 2) offered a partial or full reimbursement for the flight or expenses or inconvenience,nor 3) apologized at all. Georgian Air placed me on the Wed flight and said “all is fine, your flight is good for Wed”. This cost me 2 hotel nights in London (not cheap) plus train tickets to/from Gatwick to hotel, plus food for 2 days, AND we missed the business meeting that we were flying to, anyway. For a 5+ hr flight, they rattle around for the first 2 hrs, then wake you more than an hour prior to landing, for no apparent reason, so don't plan on getting to sleep any significant amount. The crew is friendly and seem very competent, but the airline is apparently disorganized and has no idea how to compensate clients when they cost them unbudgeted funds. I may have no options but this airline in the future, but I will strive mightily to avoid them.