Garuda Indonesia

SYD-DPS. This airline just continues to get better every time I fly them. Check in perfect visa on board very convenient. Qantas lounge at Sydney is a pleasant way to wait for flight. Easy boarding cabin clean and almost empty in business cabin. Seat fantastic very comfortable in all positions. IFE entertained me for the whole 6.5 hour flight no problems. Noise cancelling headphones are not Bose but the do help and make for a more comfortable flight. Champagne has been upgraded to billecart salmon and was excellent. Entree trio of salmon was excellent chicken main was too spiced for me (I'm a chilli wimp tho). I would definitely recommend Garuda.

SRG-CGK-AMS (1 February) first flight with new B738 seat was comfortable and clean. Second flight was delayed 15 minutes flew with A332 there is no map in the entertainment system. In CGK they have executive check-in counter and personal assistance which was convenient. They did the immigration in the lounge so didn't have to spend my time at immigration counter. The flight stopover in AUH (Abu Dhabi) 1.5 hour in AUH nice airport to transit than Dubai but the boarding process was horrible there was no priority boarding for Business Class passenger. Arrive in AMS 1 hour late due the headwind. Overall the flight were nice definitely will fly again with Garuda.

CGK-PEK in business class. Very comfortable new design in cabin fully reclining seat and a warm welcoming smile from cabin crew.

CGK-DPS round trip initial flight on a 738NG and return flight on a A330-300 that previously served an Australian destination. Check in was simple. On the aircraft the flight was as expected excellent. Service of the FA's IFE options and food are good. Plane was clean and seat was not tight. DPS-CGK. Airline did not inform us about the check-in relocation which was the domestic wing of an unfinished new terminal. There the check-in was longer but it could not be helped due to the missing equipment for the staff based in an unfinished terminal. Boarding the A333 was pleasant first time boarding one since improvement of their airline their aircraft usually serves medium-haul flights and the airplane feels spacious despite a high seating capacity that could've made seat comfort difficult. Staff were very attentive onboard. IFE was limited however as programs were blocked due to the route served. IFE also offered the ability to access files on a USB to the IFE monitor but no USB input was found on the seat. All flights on Economy cabin anything not mentioned is unknown.

SYD-DPS Executive Class. First time flying with Garuda. The immigration on board saved lots of time and queuing on arrival. Food entertainment system staff seat A330 plane all excellent. Flight attendants seemed to walk through the cabin every 30 seconds checking on everyone. Lay flat seat got me a couple of hours sleep.

CGK-BTH-CGK 10-12 March 2013. Inbound flight was one of older B737-800 no AVOD but the meal was tasty the crew excellent. Outbound flight was B737-800 with AVOD clean aircraft good meal and handling of my baggage. The crew smiled during the flight. No delays on both flights.

GA 178 from Jakarta to Pekanbaru on 17 March. The service was very friendly and courteous from the cabin crew. Additionally purser on this flight are very friendly and communicative to the passengers. He greeted the passengers and offered newspapers and other reading materials. Overall service is very satisfying.

CGK-MES-CGK. Inconsistent product offering by Garuda - outbound flight in a new 737-8NG plane with AVOD and headrest. The inbound flight in much older plane with no AVOD and seat was similar to those low cost carrier. Meal in domestic flight was standard. The only stand out point was the flight attendants which working absolutely hard to serve the passengers.

Have had 2 return flights MEL-DPS in the last few months all 4 flights have been excellent. All have arrived on time or early the A330-300 planes have been fantastic the seating is comfortable and have even been able to sleep on the night flights. Staff are friendly and courteous as usual.

Jakarta - Sydney on 19 March. I requested an exit row seat on this overnight flight and was pleased when the check-in agent said that would be no problem at all. Very disappointed to discover that my seat turned out to be nothing of the sort - it was in fact the very last row on the aircraft right next to the noisy galley and toilets which made it difficult to sleep. Other than that the flight was quite good - a small late-night snack was served and a decent breakfast before landing. There's a rather modest offering of movies/TV shows - OK for a 7 hour flight. Cabin crew was up to Garuda's usual high standard.