Garuda Indonesia

GA 421 DPS-CGK flight using B773 due to long weekend but in fact for DPS to CGK filled only half of full capacity. Flight was late about 35minutes the ground staffs informed that flight from Jakarta was late due to bad weather (heavy rain). Staff greeted us with big smiles when we boarded. Cabin looked clean and well maintained. IFE was very interesting easy to use and provided many good movies and games. Overall a good experience.

GA189 KNO-CGK on 31 March. Flight operated by 737-800NG with registration number PK-GFR. This aircraft already had the sky interior onboard. Flight attendants were nice and friendly and greeted the passenger with traditional salam garuda. After takeoff there was a hot meal service for this 2 hours journey. The meal had 2 choices: Beef Rendang with rice or Fried Fish with rice. I choose beef and it was tasty. After the meal service the FA distributed an ice cream for dessert. This aircraft had PTV AVOD with decent movies short films music and games. Will fly with Garuda again.

SYD-CGK-SYD Dec 2013. First experience flying Business/Executive class. Express check-ins and custom and immigration clearances in both SYD and CGK. Excellent service and the flight attendants were very courteous and helpful. The foods were very good especially the Indonesian choice. Quite a good range of wines. I managed to taste all 3 red wines. The seat/flatbed was very comfortable. Surprisingly the old version A330-200 (CGK-SYD) I found more comfortable. Did not watch the IFE on CGK-SYD slept most of the times. But generally I found not many new releases. The only downside is the frequent flyer programme they have which I found very difficult to redeem (manual process etc.).

Domestic flight with their brand new B738 from Jakarta to Semarang vv. They provided snacks for the 45 minutes flight consisting of bread small sweet and choices of drinks. Nothing to complain about they have personal AVOD but I didn't use it as the flight was just 45 minutes.

Flew GA 0434 from Lombok to Pekanbaru stop over in Jakarta. On time departure smooth airplane clean and nice foods as always and what a wonderful service from FA and also ground staff.

Brisbane-Denpasar on flight GA721 on 7 March 2014. Aircraft was a new 737-800NG plenty of leg room and as the outbound flight was only half full it was very comfortable. The crew were polite and respectable and nothing was a problem. Plenty of alcoholic drinks. Lunch served was a full meal and the cutlery was stainless steel and not plastic. Return flight GA720 Denpasar-Brisbane on 28 March 2014. Happy crew again polite and every remark was "yes sir" or "no sir". Meal was a full breakfast 3 hours into the flight. Both flights departed on time and both cases arrived early.

Flew GA0177 PKU-CGK 24 March 2014. Service was great Food was great for domestic economy class. Very comfortable seat and clean great service from Cabin crew. Hopefully Garuda will fly back to Germany.

GA 425 CGK-DPS. Service foods flight attendants and seats in Economy class were great. Will fly with Garuda again for sure.

GA 185 KNO-CGK. Very satisfied with the service the flight attendant was very friendly and the flight was on time. The pilot kept us informed of any bad weather we passed during the flight. IFE very good. The food was very good with plenty of choice.

SYD-DPS-SYD Business Class. Access to the Qantas Club lounge at Sydney airport was great. The A330-200 is a great business product. Very comfortable seats amazingly good legroom and seat width. Great meals inflight but they did run out of choices which is very disappointing when you pay Executive fares. Offered drinks many times during the flight and anything requested was always delivered quickly and with a smile. Same on return leg. The only negative was on arrival the attendants did not restrain Economy passengers from entering the business cabin - therefore it was quite exhausting trying to disembark and then be ferried by overcrowded buses to the terminal.