Garuda Indonesia

Kind and very attentive staff looked after every need, and delivered a delightful experience. Just 8 first class seats in 1-2-1 layout, each seat converts to screened cabin. Large tv and noise cancelling headsets. Nice balance of programs for different cultures and live cable stations, free WiFi. The seat was prepared as a bed with the addition of a gel mattress, and a feather doona with full size pillows. We had a lovely onboard chef who prepared each meal. Only difficulty I had was the staff ability with precise English language. I might have been better served to have used Google translation to explain my dietary requirements rather than assumed a common understanding of "vegetarian". I smile to think about it now but all I was provided with was vegetables, my husband had delicious interesting standard choices and we enjoyed the wine list. Recommend this product for the comfortable bed, sweet staff and pampering on and off the aircraft.

CGK-DJB got delayed for 3.5 hours due to haze in arrival city. The information given to the passengers was less than sufficient. The permission to board was given after 2 hours of delay, but we still had to wait for more than an hour in the plane while waiting for other passengers to board (I believe transferred from a later flight due to the delay). IFE was okay, several movies, TV series and music. Inflight snack was decent, with choices of beverage to accompany it. The service of the cabin crew is terrific.

I flew return Melbourne to Denpasar in August - flight over was really comfortable - international plane, service was excellent, inflight entertainment great. Return flight - overnight - domestic plane, uncomfortable, entertainment system not working, not so friendly staff on flight. Check in staff both ways - excellent. Hard to overall rate this trip - 9 on one way and 4 the other

It was enjoyable flight, except for delay because we was waiting for the aircraft to arrive from Bengkulu. Then, we were informed changing the waiting room from F5 to F6, because the aircraft arrived at the different gate. Quite messy, but the information was clear by ground staff. The inflight services were good.

Flew Garuda Indonesia from CGK to BKK. Thanks to online check-in system, I reserved front economy seat. The flight was on-time and smooth. The ground and cabin staff was helpful, friendly with smiles. AVOD system was not that impressive, only featuring Indonesian and Asian movies. The hot meal was delicious but small.

Flew on GA855 from Singapore to Surabaya. The aircraft arriving from Bali was delayed, resulted in our late departure. The IFE system was spoilt as the flight route still showing "Surabaya to Bali". We were unable to watch a movie or listen to music either. The meals were not tasty. I was disappointed.

Flew on GA854 back to Singapore. It was a morning flight and was quite empty. I flew on their newest B738 and the seat was comfortable. The crews were friendly serving all passengers and the breakfast was tasty as well.

I flew with Garuda Indonesia from Denpasar, Bali to Jakarta. I flew the night flight. I finally had the chance to fly the Boeing 777 that usually Garuda use for international long haul flights. The service was really good from the beginning. I was bringing my bike to Jakarta. Garuda Indonesia has a 23 kg free policy for sportware. Upon checking in, the crew were very helpful, by taking care my bike and even put a fragile sticker on it. Upon boarding it was quite crowded but it went smoothly. The inflight entertainment is really good, they have a wide range of movies, TV shows, music, either international or local. The food is first class. I took the beef rendang. Cabin staff smiled and greeted us and were helpful, helping passengers with cabin luggage. Great service, great food, and great seat.

Had a very enjoyable flight. The flight attendant were very nice and very friendly, aircraft was clean, comfortable seat, good legroom, had an inflight entertainment. Very satisfied with the service, overall had a great experience.

Flew back to Bandung after a pleasant vacation in Bali. Aircraft with IFE although without sky interior. The hot meal was delicious, IFE content good although the touchscreen was not responsive. I hope could flew with Garuda again.