Frontier Airlines

Not Verified | Worst flight ever. Flight attendants were picking on every little thing. When booking nothing was ever stated that front row couldn’t keep their personal items. I would’ve planned better or pick other seats. Flight was delayed several times from 12:51 to 1:59 to 3:07 to 3:30 and didn’t take off until 4:00 with no AC. I will never fly Frontier Airlines again. Worst service I have ever received.

Not Verified | Every single flight was delayed. They put me on a flight out of Denver at 7am, even though the same flight was available at 1am as well. I paid $60 to switch flights, and unsurprisingly the new flight was delayed so much, I should have just kept my money. If you try to reach them over the phone, you will be waiting for a while. For all the "extras" you're getting charged for, flying with a more reputable airline is worth the money.

Not Verified | To purchase tickets, you select a flight and then a return flight. Our return flight time selected was an additional $5.36 for the round trip purchase. We received notification our flight time had changed by 6 hours, getting us home after midnight instead of the time we selected for the additional $5.36. We were given no options but a refund. I priced out other airlines and needed to know what the refund amount would be for the last half of that round trip flight. It was $5.36. Not half of the fare. The customer service number never lets you speak to a representative. Shady practices.

Not Verified | Frontier canceled my last flight back to Orlando 2 days ago. Tonight, after not showing up to my work, I need to travel and they had delayed the flight twice and changed gates too. Apparently, we will board. It I am so stressful and disappointed.

✅ Trip Verified | It was the first & last time to use the Frontier Airlines. If you think that you got a good deal, you are not. There are a lot of hidden charges that will add to your flight.

Not Verified | Worst airline in my 30 years of flying experience! Never, and I mean never again will I opt to use this airline no matter how cheap. The saying “you get what you pay for”, speaks truth for this situation. Frontier Airlines has been so disorganized, so unprofessional, they charge you for carry on bags. Our checked bag cost a total of $175 and we had already prepaid $60 online. Our flight was delayed “due to weather” when no other airline was delayed. We’ve been sitting on the taxi waiting to take off since 2.40 and it’s now nearly an hour later. We were told we’re 18th in line and now we’re 25th in line, our connection has obviously been missed in CO on our way to MT so we have no idea what to do from here. They should not be able to operate, this is not a business.

✅ Trip Verified | This airline is the worst. The seats don't even recline, they charge you for everything. The make us pay for a carry on bag which I have never had to pay on other airlines, they charge you for the water and food. I will not recommend this airline to anyone.

✅ Trip Verified | We were due to begin boarding at Gate 16 at 3:33pm with a departure time of 4:18pm; however, an announcement came overhead that a tire needed to be changed and they would begin the boarding process in 20-25 minutes. Time passed, then another announcement came overhead that they were waiting for "paperwork" in order to start boarding. More time passed, then yet another announcement came overhead. Our gate has now been switched and we are to proceed from Gate 16 to Gate 10 (apparently switching planes all together). We finally began the "on-boarding" process, sat in my seat and another announcement came overhead by the Captain informing everyone that we are unable to depart due to the weather near the airport causing an even more longer delay. We didn't begin departing the airport until approximately 7:00pm.

✅ Trip Verified | Never ever will book through Frontier Airlines again. After multiples delays, they cancelled the flight completely. Passengers are handicapped and completely left hanging. They had zero other flights to offer or no hotels, nothing. Traveling with a toddler I will never make this mistake of choosing this airline again. Never.

✅ Trip Verified | This was the worst airline I have ever used. It is not worth the small amount of money that you save. 1) Customer service was rudest I could imagine. 2) Everything is dirty. 3) No professionalisms at all. I would say think a lot before you decide to fly with them.