Freebird Airlines

✅ Trip Verified | I would like to write about my experience with Freebird Airlines. The first flight was 19.04 CGN - SSH. We flight with my son and husband on seats 1a, 1b and 1c. The Senior flight attendant didn’t work the full flight, was eating in the kitchen, scrolling her phone and she had her luggage in the kitchen for to put food and drinks from the kitchen inside. Also it was not allowed to go to the first toilet . The dialog was like - I need a toilet - Go to the back toilet. - Why? It’s free here - Go. The second women was seating in her phone the full flight too and didn’t work. We preordered the food for 50€ per person, but we didn’t get it. The woman from the last kitchen came to us and told that they have only bolognese. Unfortunately the taste was terrible, that we must buy snacks extra for to eat something during the 4,5 hours flight. Also we had a problem about safety. We had a car seat with us for children 15-18 kg. And we asked the Senior flight attendant - can our 2 years old son (13 kg) flight with this seat or not. She said that it’s allowed and he will be safe so. 26.04 we had the flight SSH - CGN We had same seats (1a, 1b, 1c) The team of flight attendants was great! The pilot spoke very good both languages. The Senior flight attendant came directly to us, and explained very professionally why it’s not possible to use the car seat for a small child in the plain about safety reasons. The full team worked the full flight, was friendly and smiley. We got our food, that was tasty. I sincerely hope to flight with the flight attendants from the first flight never again, because they don’t want make their job, they don’t care about the comfort of the passengers in the flight. They cared only about their phones and food with drinks.

✅ Trip Verified | Flight was slightly delayed, aircraft was okay, food in aircraft was at very cheap price and the service was good. Overall experience was okay, not extraordinary but not bad as well.

Not Verified | Antalya to Nürnberg. I was pleasantly surprised, very good for a low cost company. Staff spoke both english and german, very polite, professional and well dressed staff. Departed as planned. Food and refreshment available on board. I will be glad to fly with Freebird in the future too.

Not Verified | Exeter to Antalya. Worst flight I have ever been on. I'm 6ft2 and the leg room was extremely cramped. The flight was unstable, there was zero ac on both flights so it was very very hot. The food was expensive and poorly displayed menus. Delayed flight with no explanations and bad timings for take offs. Would avoid at all costs and will be contacting TUI.

✅ Trip Verified | The worst airline I've been on. The whole thing started with a 30 min delay on the departure from Bergen to Antalya. Everything went good when we boarded the plain. Then the food was about to be served, i wanted to buy something to drink. But i couldnt do that because they only accepted cash on this flight and i had no cash on me because normally every normal airline would have a card terminal for those who dont have nothing else but a visa/mastercard available. On the home bound flight a week later, same thing 30 min delay on departure. When we checked in, and finally got on the plane. Everybody had to show their boarding card because they wanted to see if this was the "correct" flight. And that gave us another delay on the departure time. And then we finally took off from Antalya and the next problem was when the cabin crew tried to speak over the speakers onboard you did not understand. If there would have been a emergency issue on the way, nobody would have understood anything. They should have had a recording that they played while taxiing out.

✅ Trip Verified | We flew from Bristol to Antalya and back and would thoroughly recommend travelling with Freebird Airlines. The flights were on time, very comfortable seats, we paid for extra legroom and there was more than enough room. The flight wasn't full so passengers were able to spread out which was nice. The hostesses were very pleasant, drinks were rather expensive but no dearer than other airlines, and the duty free on the way back was far cheaper than in the airport.

✅ Trip Verified | Amsterdam to Antalya. Perfect flight for a reasonable price. Amazing punctuality, really soft touchdown on a stormy day. This was my first time flying with Freebird Airlines. When I first checked the tickets and saw this flight, I felt so lucky to find a direct flight to my hometown. Right after I bought the tickets I wanted to look for the customer reviews since I haven't heard about this airline before. I was so shocked and couldn't believe how in the world an airline can get this bad comments. The flight day, I arrived to Schiphol expecting bad service and many problems but it didn't happen. Everything went perfectly well. Pushback started exactly on time at 12.00 and touched down to Antalya at 17.30 as it's said on the ticket. Not even one minute late. It was one of my most comfortable flights. Thank you so much.

✅ Trip Verified | Doncaster to Antalya. Great flight - both ways. Having read previous reviews I feared the worst when told that our family would be flying with Freebird - we travel a lot and I had never heard of them before. As often happens, reviews that are extremely negative turn out to be just that. We found Freebird to be on a par with most other European flights we make. From checking in to landing all went well and on time. Criticising economy airline food is a waste of time, it is what it is and Freebird do a good enough job. They do announce what food is on offer rather than hand out ‘menus ‘, which I guess you could complain about but it didn’t stop my grandkids from eating heartily (the chicken soup comes highly recommend). And yes the crew were very friendly, but then we are friendly family and that always helps.

✅ Trip Verified | Brussels to Bodrum. Very expensive tickets as it is a monopoly. Chose the deluxe option and the only good things was that my bags arrived quickly before the others. The champagne as part of this option was disgusting and warm. The breakfast was inedible, just a slab of cream cheese wrapped in a rubber omlette. The seats uncomfortable, plane old and staff unhelpful. Would never fly with Freebird Airlines again.

❌ Not Verified | Gatwick to Erçan via Antalya. Check in at Gatwick and Erçan was extremely slow. Most of the group were senior citizens and standing for nearly an hour with no seating or liquid refreshment available was most unpleasant. We had to disembark at Antalya on the return journey and were prevented from entering the terminal for over an hour. 9 hours later we were able to continue the journey, arriving 7 hours 30 minutes late.