✅ Trip Verified
| Cape Town to Johannesburg. I am disgusted at the service I received at Flysafair, I had booked my ticket through Travelstart and I was asked how many bags I would to pay for, I then paid for 3 bags when doing my booking considering the fact that I was booking 6 return flights, from Johannesburg to Cape Town and back again, the cost for the bags was R450, which was calculated at R150 a bag. Once the online check in was opened, I went online to check in and I selected our 6 seats next to each other however when I got to the airport air boarding passes had different seats numbers, I was very unhappy with this because I was traveling with kids who were traveling by plane for the first time and I had to seat my children with strangers how upsetting. In any case I decided to do the online check again when it was time to come back and guess what we were placed in different seats again and to top it off I was told that I had not paid for my luggage and I had to now pay an additional R750 for the 3 bags because that is airport fees. I am very angry at the bad service I received, be careful of these cheap airflights they actually not cheap and are actually a rip off. Why pay for luggage, when I'm already traveling with you guys, I would much rather use Mango or Khulula next time. All the money I paid for nothing and their seats are uncomfortable and there very little space, in fact no leg space at all.