✅ Trip Verified
| I was so excited as this was my first time flying. I arrived early so I wouldn't miss my flight from Joburg to Durban I then checked in and was then told to go to gate C12 at 9h30 Am, then a lady checked our tickets and advised we can go sit elsewhere as we were complaining of the coldness of the boarding area. She then advised we can come back at 10h50 for Boarding . When we returned we found 2 lines and were not sure which one to join so I went in front to ask the lady who was going through the line checking the ticket which line to join and she just said go at the back of the line to me and other people who were also enquiring about the same thing. We then all went to the back of the Priority boarding line as per her instructions ,n ext thing we know after standing in the line she tells us we standing in the wrong line and we need to go at the back of the other line. I was so disappointed at her lack of customer care etiquette and strongly feel it should be addressed. We then arrive at our Destination and we were seated at least 3 seats from the back so we took that time to take Selfies of us inside the plain for the 1st time while moving to the front to my shock the English lady flight attendant rudely told us to stop taking selfies and vacate the plain. I asked her why she had to be so rude as it is not as if we were still seated but moving to the front. She responded by rolling her eyes and didn't bother acknowledging my dissatisfaction as a customer nor did she apologize either.