✅ Trip Verified
| George to Johannesburg, Sunday 27th January 2019. We missed our flight Kulula to OR Tambo so we booked a flight on FlySafair, when we were booking the man at the counter (George Airport) advised us that the aircraft lands at Lanseria we said no we need to go to O.R Tambo he was adamant that the flight landed in Lanseria so my husband said don’t worry we will take the 2 tickets and then ask someone to come fetch us as we reside close to OR Tambo so we bought 2 tickets. When we were checking in the lady in the front said we will be at the emergency exit 16D and 16E and if need be in case of an emergency would we be willing to help, we said yes that’s no problem she then advised us unfortunately the emergency exit seats do not have windows, so we said no that’s fine. Whilst we were in the queue at check in I got speaking to a lady who was in front of me and she advised me where she lives the area and I said that’s the area I live I advised her that is she getting a lift all the way from Lanseria to her home which is close to mine she then said no the plane lands at O.R Tambo. I told her what the person at the ticket counter told me that the plane lands at Lanseria and we already made arrangements to be picked up at Lanseria she then said she hopes it’s not the case as she already told her daughter to collect her at OR Tambo, she then went to the front to go and ask, she was advised that it lands at OR Tambo and came back to tell us. I then luckily got hold of my husband cousin to change the arrangements We caught a flight from George to O.R Tambo leaving at 18h00 27.01.2019 last night when we got on board the aircraft the stewards were friendly and well-presented and I told my husband that the plane looks really good with plenty feet space we went to our seats and hello and behold it had a window. Surely the staff who work at the airport should know what they are talking about and should also know where the plane lands We left on time but this was the absolute worst flight I have ever experienced. Whilst I understand that the weather conditions weren’t great, this was by far the worst flight I have been on, when the Pilot landed everyone clapped that’s how relieved they were that the plane had actually landed. When we eventually arrived at O.R Tambo our bag was open, the cable ties we used to secure the bag was off and the Bag was damaged.