flydubai

✅ Verified Review | Dubai to Jeddah return. We had the worst experience, me and my husband delayed for 32 hours. We were supposed to fly to Jeddah thursday night and return friday night, we to airport to be told that there are no place on the plane because they are overbooked! They take your money confirm your booking and then tell you to go search for another flight. After 1hour arguing with unprofessional team they finally give us seats they were hiding - I don't know for what. Got boarding 2 hours late but we finally arrived at 8:30 on Friday morning. We booked return in the same day arrived to airport to get delayed for 32 hours - they kept us in the boarding gate for 14 hours and no one showed up to tell us what is the reason for delay although we asked for many times. They leave people in a small room sleeping on the dirty floor overnight in cold. Until noon of next day no one of the company showed up. They treat people in unrespectable way.

✅ Verified Review | Muscat to Dubai with flydubai. I was early for my flight and asked if there were expected delays as a consequence of the fog I had read about in Dubai. The airport staff said there were delays - so I was warned even though the information wasn't offered. And yes, 'delayed' featured heavily on the departures board. That really was the last contact I or other travelers had with flydubai staff until around 4 hours after or flight was due to depart. Quite simply, they disappeared until we were told to leave the departure gate we were at as it was to be used for another flight. We hunted down a staff member who apologized for not knowing anything, and referred us to a gentleman who offered a meal for the inconvenience. When we returned it was bedlam. Angry customers were chasing the only 2 flydubai staff that were brave enough to front. They could offer no guarantees or times for the 'likely' flight. A scheduled departure time of 12.50 pm turned into a takeoff at 22.45. My scheduled connection was missed, my New Years Day plans ruined. Thanks flydubai - I'm writing this 24 hours after checking my bags in at Muscat with the prospect of another 18 hours of travel with what I now regard as the most appalling airline I've ever had the misfortune to deal with, and there are many.

✅ Verified Review | Tbilisi to Dubai with flydubai. 4 hour delay leaving Tbilisi without apology, and kiosks at airport were reluctant to accept the inadequate 15GEL meal voucher that the airline is required to provide. Upon arrival in Dubai, luggage from baggage reclaim took over an hour to appear with no notifications, apologies or information provided - queries to airport staff were dismissed without any attempt to help. Overall very disorganized and frustrating experience. Will not be taking flydubai by choice again.

✅ Verified Review | Dubai to Muscat with flydubai. An utterly disastrous experience. There was fog in Dubai, so not the airline's fault, but they knew very well there would be delays and they did not advise on boarding (which was late). Once on board it became apparent that the crew had no idea about take off time. This should have been made clear prior so that passengers could have elected to not board. The fog was quickly gone but time was put further and further back. All other airlines were taking off with 60-90 minute delays. After 3.5hrs, passengers requested to offload. This was agreed but took ages as the police have to attend offloadings. Back at the airport, the FlyDubai desk was a disaster, there was no organisation re refunds, no support whatsoever. It's Twitter stream is dead. The customer services phone line rings out unanswered. This was my first time with this airline. It will be my last.

✅ Verified Review | Prague to Male return via Dubai. Check in and boarding procedure in Prague was easy. There is meal provided on route PRG-DXB and back. As well you get small box with drink and small snack. Next route to Male you need to pay for food and drink. Soft drinks 2USD (300ml), beer and wine 8USD (300ml), spirits 8USD (50ml), wrap/sandwiches 5-8USD. You need to pay for entertainment as well as for WIFI. Crew was standard, nothing special, they will help you if you have any specific troubles. Boeing 737-800 has 3x3 config and I can recommend to choose row 6 (at online checking, otherwise you pay for it 30USD) or exit row if you want to stretch your legs. Otherwise it is not easy to take rest on long distance flights. Overhead lockers were big enough for us. Aircrafts are pretty new, so everything was clean and tidy. Business class in front is "locked" for economy passengers, so need to go to toilet to rearward and wait long queue.

✅ Verified Review | Erbil to Beirut via Dubai. First of all, I thought flydubai would an amazing airline. Then, I discovered it is the worst I've used. All flights delayed. Take off and landing was delayed between 45 minutes to one hour. My flight from Beirut to Dubai, the crew did not apologize for being late by more than 30 minutes. The PTV screens are low quality of screens which you have to touch ten times so you can type just one letter not to mention how it bothers the person who sits in the front. Screens are awful and not functional. The flights are pricey but without service compared to other airlines. Everything which is free on other airlines is charged on flydubai (watching a movie, entertainment, meal, drink etc). They are not only charged, but very expensive as well. The seat spaceis tight - I will never fly on flydubai again and will not recommend this airline to anyone.

✅ Verified Review | Dubai to Tehran. Flydubai provided kind assistance when faced with immigration problems in Tehran. I was not aware that one cannot withdraw money from an ATM inside Iran, so upon arrival, I could not afford the visa and insurance fees required to enter the country. The airline was quick to arrive at the airport after immigration called them, and they then helped me arrange an alternative solution - so I would not be deported. I would highly recommend this airline, and staff at flydubai for helping me out of this situation.

✅ Verified Review | Dubai to Alexandria with flydubai. This is the worst airline I fly with, always late, not well organized. I booked my flight 3 weeks ago with 30 kg luggage while going to Dubai and 40 kg luggage while getting back to Alexandria. I changed the return ticket date only. When I arrived at the airport going back to Alexandria, they told me that I didn't book a luggage again which I had already paid before. They made me pay more than the flight price and the changing date price. This is my last time on this airline.

✅ Verified Review | Dubai to Amman. This is the worst airline I have used. Worst experience for me and my family. First, although I had a confirmed tickets many many months ahead each of us (me, wife and two children) had to sit in a different seat even the little kids (7 and 10 years). Seating was a total chaos. I asked for a tea and they said 10 AED for each me and my wife. I paid it then they handed us the packs with no cup or water. We thought they will give us that but when they didn't we asked and was shocked to hear that we had to pay another 10 AED each for hot water to drink the tea we just order. The attitude was horrible.

✅ Verified Review | First time flying Flydubai. The 737-800 was very comfortable on this short 60 min flight to Bahrain. The plane is new so the interior is airy and open with big windows. Lots of legroom in economy and each seat has a built-in interactive IFE on which you can also order food. However, the touch screen was not very responsive. Kind of annoying. A small detail, but one I've never seen before - on the IFE it tells you what percentage of your flight is complete, besides just how much time to your destination. Kind of cool.