flydubai

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 419 reviews
3/10
No Skytrax Rating
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9/10

"always met my expectations"

(Bahrain)

Not Verified | Bahrain to Dubai. It's a very good budget airline for all short travel. I use it for all my short distance travel. Service has always met my expectations. I recommend to all my family anf friends for short distance journey
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBahrain to Dubai
Date FlownNovember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"a good budget airline"

(Cambodia)

Colombo to Dubai. flydubai is a good budget airline. Legspace decent for a normal person. Food sufficient. Overall a good budget airline in all parameter. I recommend it for all budget travel to all my family and friends.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteColombo to Dubai
Date FlownDecember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"horror of the experience"

(Croatia)

Trip Verified | Dubai to Zagreb. Absolute disgrace of a company. The flight was more than 1 hour in delay in take-off, seating space is small, comfort is terrible, food is awful, entertainment screen is not working. Even if you pay for entertainment package there are no headphones. Price of the ticket is almost as the one from Emirates and quality is not even 10% of Emirates. Absolute horror of the experience. Avoid it if possible
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteDubai to Zagreb
Date FlownDecember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
1/10

"If I could give 0 stars I would"

(United Arab Emirates)

Not Verified | I booked tickets for me and my family from Dubai to Prague months ago. 2 weeks before departure, I received emails that our flights will be shifted to Smartwings. To mention, that the same flight with Smartwings would have cost me half the price only if I would have booked direct with them even at a week before departure. Canceling flights is possible depending on the ticket, but will only be refunded in flydubai vouchers, which is useless for booking another airline instead at the same time. A complaint was not responded, even after several calls and emails. If I could give 0 stars I would.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDubai to Prague
Date FlownDecember 2019
Value For Money 12345
no
2/10

"had a backache for a week"

(Georgia)

Trip Verified | Tbilisi to Dubai. Tiny seats. Had to sit sideways for 3.5 hours, had a backache for a week. Arrival in Dubai to T2, the worst terminal. No metro there, not even an information desk. Very unfriendly for first time visitors. Flight was cheap, but not worth it for all the inconvenience.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteTbilisi to Dubai
Date FlownOctober 2019
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
8/10

"fare value is great"

(United Arab Emirates)

Trip Verified | Mumbai to Dubai. It's a decent airline, fare value is great. It was a well maintained aircraft and everything went well. The food quality needs a little improvement. It was not bad but could have been better
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMumbai to Dubai
Date FlownSeptember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"I have no complaints at all"

(United Arab Emirates)

Trip Verified | Dubai to Zanzibar. I'm reviewing flydubai cause the aircraft I boarded was Flydubai. Service was at par with Emirates. Food delicious and inflight entertainment great. Overall it was a great journey and I have no complaints at all.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteDubai to Zanzibar
Date FlownDecember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"Really appreciate their effort"

(United Arab Emirates)

Trip Verified | Boarded the flight from Mumbai to Dubai. Seats on both flights were comfortable and aircrafts seemed in good condition. Crew especially was very good on both the sectors. Our 3 year old daughter had a cold on the outbound flight and while descending her ears start to hurting. Cabin crew brought her cookies and candy to ease the pain and also tried to distract her by entertaining her in different ways. Really appreciate their effort and it really meant a lot to us in terms of service. Will surely fly flydubai again.
Type Of TravellerFamily Leisure
Seat TypePremium Economy
RouteMumbai to Dubai
Date FlownNovember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"performs so poorly at all levels"

(Poland)

Trip Verified | We were travelling from Krakow to Bangkok with Emirates, and flydubai was the operator on the first part of the itinerary, from Krakow to Dubai. We chose this particular flight due to Emirates reputation, and good overall flight duration, due to only 2 hours between one connection and the other. With this being our first experience with flydubai, we were even more surprised to see that the aircraft which was meant for a nearly 6-hour travel has less legroom than low-cost and short-distance flight operators. Next disappointment came with a 40-minute delay in departure causing us a bit of anxiety of whether we will make it on time to our next flight. What came however as the worst part was related to the behaviour of some co-passengers. Several gentlemen sitting behind us obviously had had too much to drink and started acting loudly and would not respond to kind requests to enjoy the flight a bit more quietly. The staff would not only appreciate the remarks of co-passengers being potentially problematic, but continued to sell them alcohol and only at the end of the flight, advised those passengers not to drink anymore on their next flight. This obviously offered no solution to other passengers who had spent hours on board with little possibility to sleep, relax or simply enjoy the flight. Needless to say, due to later departure, we also had to move at high speed across the Dubai airport, and fortunately made it to catch our plane to Bangkok, but it caused us some unnecessary stress especially after a tiring flight. We are displeased to see Emirates partnering with a provider that performs so poorly at all levels, we will not travel with this company again and will discourage others to do so.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteKrakow to Dubai
Date FlownNovember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
8/10

"seat pitch was good"

(United Arab Emirates)

Trip Verified | Mumbai to Dubai. We picked flydubai for our travel and we don’t regret it. Aircraft was well-kept, seats were clean and seat pitch was good. The inflight crew was polite and our flight arrived in Dubai before time. We had a lovely experience.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteMumbai to Dubai
Date FlownSeptember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes