✅ Trip Verified
| Do yourself a favour and just dont use Flybe. I was one of the selected at the gate as my carry on suitcase was deemed too big. The case is the size they specify on their website. A cardboard box was stood in front of my case - it was exactly the same size as my case! But deemed no! I said are we all looking at the same thing because my case is the same size as the box. No madam its bigger! No it is not (it was 1/2 empty so not bulging at all). Can you open that box and I will show you the case will fit perfectly in that box, no madam we cant do that! Why? No answer - I said you wont open it because you know it will fit in there, you obviously have a quota of people you take bags off as we all know its a small aircraft - why won't you just admit it? No answer just a cash machine waved at me. £35 - fabulous! I got on the bus to take us to the stand - all around me stood people with baggage bigger than mine. I was just so so annoyed. The final straw sitting on board a man got on with a massive backpack on his back - the type you use for a trip around the world! I watched as he struggle to stuff the massive thing into the overhead compartment. The photo does not give a clear size of it he was a tall chap the backpack way past his shoulders and past his rear. Stuffed full! I thought about asking the cabin crew but didn't want to create another scene - and good luck to the man next time he flys with Flybe! Disgusting, Flybe at least show some consistency and treat all of us the same - you obviously think all your customers are blind - actually I just think you do not care. I will never fly with you again - ever! Shame because the 2 crew on that flight were great could not fault them . Flybe 29th Dec, BE2124, 14.50 from LHR.