✅ Trip Verified
| Lost or Mislaid baggage, never saw my luggage once I boarded my plane for a trip from Mobile, Al. to Birmingham UK. on 1 September 2018. My baggage did not arrive with me in Birmingham, UK. Filled out a Property Irregularity Report when I arrived in Birmingham and no luggage. Was in Birmingham for 3 days the luggage never arrived at the Hotel. Tried contacting Flybe Airlines numerous times, the airline does not provide 24 hour baggage service. All the phone calls netted was to refer to the Flybe Baggage Tracking Service. The tracking service was that the indicated that the baggage would arrive the next day. I left on Thursday morning, the last posting on the tracking service was that the baggage would be delivered to the Hotel after I departed on 6 September 2018. Tried to contact relative to that issue to no avail. Spoke to the Ticketing Agent on getting my outbound flight with Flybe, she could not contact anyone either. She was not aware there was not 24 hour baggage service. After I returned to the US I looked on the baggage tracking system and it looks like is is suppose to come back to me on 7 September 2018, it is late in the day and I have not heard anything from Flybe Airlines about my luggage. The personnel I dealt with at Flybe Airlines were very nice, but the airline itself leaves a lot to be desired. As of now I could not recommend Flybe to anyone. Flight itself was great, Flybe customer service is lacking.