Fly540.com

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 33 reviews
4/10
No Skytrax Rating
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2/10

Fly540.com customer review

(Germany)

MBA-WIL and NBO-MBA. Old Dash 8-100 on both flights with limited comfort - but okay for the 1 hr flight. Service on both legs consisted of 2 dry biscuits and cold drinks. Crew okay but disappeared immediately after servicing the few passengers. Return flight was delayed 4 hrs with nearly no information.
Seat TypeEconomy Class
Value For Money 12345
no
5/10

Fly540.com customer review

(Kenya)

Very basic airline with basic equipment on all levels. A bit expensive but they fly routes that few other airlines fly. Reliability is a serious problem with them and they give little consideration to your time. They will just call you and say that your flight is cancelled and then you have to spend an extra night at your destination. If they don't have your number good luck.
Seat TypeEconomy Class
Value For Money 12345
no
9/10

Fly540.com customer review

(United Kingdom)

Nairobi-Kitale and return. both flights were on time plane noisy but comfortable cabin staff helpful. Costs reasonable. Would recommend and will use again.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Fly540.com customer review

(Norway)

Nairobi to Malindi and Malindi to Lamu (both returns). We found them to be quite efficient and helpful for an African airline. They did however cancel our return flight from Lamu but did send out a search party to find us on the island for us to catch an alternative/earlier flight. Timings were good with no delays in fact one flight left 40 mins early. I would have no hesitation in recommending Fly540 based on our experience. Aircraft a bit old but clean.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Fly540.com customer review

(Netherlands)

We had some flights with fly540. First van Kampale to Nairobi and later from Nairobi to Mombasa and back. The planes are not new but safe. The prices for these trips was much lower than other airlines. Normally they fly on time but the last flight from Mombasa to Nairobi they cancelled the flight (normally 5 times a day). I had a meeting in Nairobi so I asked for a solution. They arranged for us on another flight by another airline.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Fly540.com customer review

(Australia)

My wife & I backpacked Kenya Uganda Tanzania over a few months. Used Fly540 twice - Kampala to Zanzibar (via NBO) and it was perfect. The price on land service inflight service punctuality could not be faulted. At the end of our trip we flew from Lamu (wonderful to relax there are 3 months backpacking) to NBO via Malindi. Same thing - saved us some 20 hours in a bus on time good service all round. The airline is part owned by Lonhro - a large corporate.
Seat TypeEconomy Class
Value For Money 12345
yes
4/10

Fly540.com customer review

I was on a flight with them from Kilimanjaro to Zanzibar via Dar es Salaam. Operated by a small 20 seater but no complaints. Especially in the front there was enough room. Flight was delayed by one hour but I guess thats was happens in Africa. Tickets could easily be booked online and we confirmed them again in their office in Arusha. Baggage limit is 20kg but although both of us had 25kg each we could pass without paying more. Would definitely go with them again.
no
4/10

Fly540.com customer review

We had a ticket to fly DAR-ZNZ but on arrival to DAR from NBO a member of the staff was waiting for us to inform us that the flight had been delayed - so much that they were putting us on another flight operated by a competitor. So we never got to fly with them but we were quite impressed at how they had arranged everything for us. The agent stayed with us at the gate until we departed. I thought it was great service.
no
3/10

Fly540.com customer review

NBO-MBA. ATR-42 not exactly new but well kept. Courteous inflight staff - genuine smiles. Some refreshment option of coffee or soda and poorly packed 4 biscuits. Overall experience okay and suitable for the no frills traveller especially for short haul. Always compare prices though because they are at times higher than those for the national carrier which operate bigger and much faster shuttles on the same route.
no
4/10

Fly540.com customer review

Flight from Mombasa to Nairobi was delayed by 2 hours - these things happen. plane was good service excellent - nice sandwich a few biscuits and 2 beers. Many 'top-end' airlines cant match that!
no