Flair Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1035 reviews
3/10
No Skytrax Rating
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10/10

"amazing service from him"

(Canada)

Not Verified | Had a wonderful flight. I forget the mans name, but he was amazing, he helped me find my ID that I lost. He also changed my seat for me because I was worried of covid. Also made everyone on the plane laugh! He was great, amazing service from him.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteToronto to Vancouver
Date FlownNovember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"fly with Flair Airlines again"

(Canada)

Trip Verified | Saskatoon to Vancouver. My flight was cancelled due to weather and Melvin from Flair Airlines was quick to help me rebook my flight on a day that worked for me. I will definitely fly with Flair Airlines again.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteSaskatoon to Vancouver
Date FlownAugust 2020
Value For Money 12345
yes
10/10

"provided outstanding service"

(Canada)

Not Verified | Service representative, Cindy Kay, provided outstanding service in her handling of changes that were necessary on four purchased tickets. My concerns were understood and she acted quickly and effectively to remedy the situation to my full satisfaction.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteToronto to Saskatoon
Date FlownNovember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"will fly with Flair again"

(Canada)

Trip Verified | Plane was clean, staff was exceptional, seats were normal, arrived early. Because of Covid we had no food but not airlines fault. The fair was very reasonable and the 737 800 series was better than expected. I am very satisfied and will fly with Flair again.
Aircraft737 800
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteWest Kelowna to Winnipeg
Date FlownNovember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"things became very straightforward"

(Canada)

Not Verified | I was unable to make my flight and needed help for my next step and what that entailed. I thought for sure I was going to have to forfeit my money but after a very pleasant conversation with a woman things became very straightforward. I told her that my date of travel needed to be changed. I wanted to change my travel date for two weeks later, to which she told me that route will no longer be available since it is seasonal. I briefly told her how unfortunate that was and before I knew it she kindly told me “don't worry, I'll refund your full amount due to our scheduling”.
AircraftBoeing 737
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteCalgary to Kelowna
Date FlownOctober 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"pleased with the customer services"

(Canada)

Trip Verified | Excellent customer service! I had the pleasure of Mimi A assist me with rebooking a flight! I have had a bad experience with flair in the past but my most recent experience has changed my mind and I am so pleased with the customer services I was provided.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteWinnipeg to Toronto
Date FlownDecember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"Thanks for a great experience"

(Canada)

Trip Verified | We had booked a flight with Flair but since the pandemic hit, we were not advised to fly for non-essential matters. We asked for a refund and Flair was very willing to process that for us without question. It was just very nice to deal with this airline. When we are ready to fly again, we will certainly consider Flair. Thanks for a great experience.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteVancouver to Toronto
Date FlownMarch 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"Thank you for making the re-booking easy"

(Canada)

Trip Verified | My son and his girlfriend booked a flight from Calgary to Victoria and the price was absolutely affordable! Sadly, Flair cancelled their Vancouver to Victoria leg of the trip so we had to re-book. I called Flair and left my number for a call-back and also emailed. I received a call back much later, but the re-booking was very easy. The following day, a staff member from Flair sent me an email to confirm that the flights had been booked and we were satisfied. She was so professional and kind. Thank you for making the re-booking easy despite the fact that the flight to Victoria had been cancelled.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteCalgary to Vancouver
Date FlownOctober 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"staff were professional and pleasant"

(Canada)

Trip Verified | All flights left on time, check in staff were professional and pleasant. Airline crew were professional and actually a lot of fun. Seats were basic. What else do you need in a economy airline?
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteToronto to Victoria via Vancouver
Date FlownSeptember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"my experience was alright"

(Canada)

Trip Verified | I was quite nervous about the flight because I purchased tickets prior to reading any customer reviews. I have to say though that my experience was alright. Their crew was friendly and helpful. We got there and back no issues, only the return flight was delayed like 15 mins which I did not think was any big deal. Hey, for a budget airline, I was satisfied. And yes, they do charge for carry ons but hey, the other airlines just add that to their higher ticket price too. Overall was fine.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteCalgary to Toronto
Date FlownSeptember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes