Flair Airlines

Not Verified | This has to be the worst airline ever, when trying to book two tickets from two locations the website kept on kicking one or the other off the site. So the final ticket priced was increased due to this website error. When trying to contact Flair they want $15 to speak with a specialist, an airline error and they want money to talk to them. The flight was a reasonable price however you have the base price, then an additional price to speak with an agent $15 per person. The company was not willing to adjust the increase in seat price due to their error. You have no choice and have to pay a fee to pick a seat on their airline. Pay a fee for a bag up to 23kg, and 7 kg for a purse, and carry-on 10 kg. The cost to have one suitcase flown was more than the seat ticket. And then of course taxes.

Not Verified | Never flying with Flair again. Cost us 430$ to check in our luggage. We are a family of 4 and we had 2 Cary-on, 3 suitcases, 2 sport equipment bags, 2 car seats + an additional 32$ for the plane seats. We arrive at the Airport and the flight was delayed 3 times. When the passengers boarded the plane they waited until everyone was seated to tell us that the we weren't flying out for another hour because they did not have any pilot. We ended up flying out 1 hour and a half later. There was no water, no food on this flight. The seats did not recline and there was no entertainment. The plane was like a Sauna, it was so hot.

✅ Trip Verified | Terrible. At the last minute I received a notice of the flight cancellation. Automatically booked onto the next flight - four days later. Absolutely pathetic service. The main lesson: Only book with this airline if it is of zero importance that you arrive at your destination. Never mind getting there anywhere close to the date you have available!

✅ Trip Verified | Be careful with this low cost airline. The initial fare is low just to get you to book with them. Then there are the up charges, such as payment for your hand luggage, payment for anything you want on board, water, coffee, snacks, etc, payment for seat selection online, payment to checkin with the counter clerks at the airport. Just about anything you need with this airline is a charge. At the end of the day, the total charges equals or exceed the charges of the other airlines To avoid this hassle, I will definitely not be using Flair Airlines again. It's a total exploitation and misleading advertising.

Not Verified | I tell you, they say it’s a low cost, it’s a rip-off! They charge you with carry on, hand carry and check-in in every single connecting flight! I spent more that $500 just 1 check in luggage and a hand carry from San Diego to Edmonton. 3 connecting flights and every connecting flight they make me pay and check my luggage in. They don’t send your luggage straight to your destination. Very sad. Learned my lesson.

✅ Trip Verified | Horrible. Their price is slightly affordable and that's the only good thing about them. My flight got cancelled 2 hours before the departure and the website didn’t show any option for refund or anything. Because of that, I had to cancel all my other plans. Absolutely trash. Even if they do this service for free, I’ll never choose Flair again in my life

✅ Trip Verified | Absolutely Horrible, pay extra and fly with a better airline. They first changed my flight to a later time so I was losing my first entire day of vacation (but I was thankfully able to leave 2 days before so I gained 2 extra days) but then they canceled my next flight home while on my way to airport Sunday and rebooked for the next Friday automatically (LIKE I can take an extra week off of work) they wanted to still charge me for seat assignments when I asked for isle seat since I was being inconvenienced (that didn't happen) so I'm still here and didn't get seat assignments and I'm missing work and have been offered nothing for inconvenience!

Not Verified | Worst Airline I have ever dealt with!! Cancelled flight from Toronto to Cancun 2 hours before we are suppose to get on the plane and then when you try to rebook for the next morning they want more money. How do they get away with that! Isn't that called extortion? Flight date was March 4, flight time was 1435, delayed twice and then cancelled.

✅ Trip Verified | The flight attendant and the airplane pilot are really kind. The company is never on time. We only know the delay at the last minutes. The first fly was 1h30 of delay and the second was 2h. I have watch there fly for a couples of days and they are never on time. If they want to continue to have clients, they have to take care of there clients.

✅ Trip Verified | Without question the single worst airline experience I’ve ever had. Never before in my life have I ever written a negative review for any service or experience I’ve ever had but after this trip I couldn’t go without warning anyone who’s considering using this airline. Believe the 1 star reviews, most of them exist because 0 isn’t an option. Save yourself and avoid having your own personal story of horrendous customer service and price gauging.