✅ Trip Verified
| Toronto to Calgary. Haven't even dropped my bags and I already have crossed them off. I typically fly Air Canada but decided to check out the newcomer Flair. Big mistake. Preface: I am a fairly frequent flyer. As a result, I have my ID ready, know the weight limits, wasn't surprised by the charges (purchased the max fare anyway, so everything is included), suitcases all fit in sizers, etc. I am currently sitting in the departures area of Toronto and having not even dropped my bag off, I have already decided that I wish this airline a quick demise. The experience started out with a glitchy website that made checking in require a lot of extra clicks and several attempts. Fine, I can forgive that as they are a newcomer. But their one get out of jail card is gone 24 hours before the flight. Arriving at Toronto Pearson, I had a difficult time finding the Flair desk because they are so cheap that they don't even splurge on a sign. Numerous passengers for the flight had to ask for directions to where Flair was after marching up and down the departure hall in futility. In addition, they seem to only check in one flight at a time. After waiting in line for a while (as they don't have fast bag drop, automated ticket printers, or anything else really), I was told to come back later for when they were done with all the passengers for the other plane. Went back after the line had cleared and at the time they recommended I return. Was again sent away. Well, away from Flair I shall go. Hope the flight is marginally better.