Firefly

Recently flew SIN-SZB (Subang) for the first time on Firefly. Excellent choice of timings and departure is from Terminal 2 Changi. Comfortable flight in a propeller plane with a snack of nuts or muffin with juice or soya milk served. The best part is arriving at Subang and in 15 mins after landing I was in the taxi to KL with my luggage. The journey also took only 25 mins to downtown - a far cry from KLIA. Would really use it anytime on this sector.

A great airline for local travel - their flights from Subang mean a 20-30 min cab ride from central KL rather than going to the main airport terminal. Flew SZB to PEN - short flight but the cabin crew were there with a snack. Left perfectly on time.

10/8/12 I flew SZB to PEN. It was a short and pleasant flight there was a snack and refreshments served at no cost cabin staff were pleasant and attention was paid to other passengers storing their bags appropriately. SZB was an easy point of departure the airport being simple and easy to manage there was a slight delay in take off and passengers were informed of proceedings.

AOR-SZB on FY2171/01AUG with the ATR72-500. On time departure with a smooth flight along the way. For the short duration of one hour the FA served very light snacks - peanuts & mini apple with drinks. Before we know it it was already time to land. Definitely the #1 choice for domestic flights when you get their promo fares.

Flew KUA-SIN. Short flight competently managed. We were charged heavily for overweight baggage; 20 kg over for two people; the fee was as much as one ticket. Check in staff and flight crew were friendly and helpful. The ATR turboprop used was as comfortable as expected but this 185 cm passenger asked for the exit row (row 1) after boarding.

SIN-SZB on ATR twin-prop. I got auto-selected for row 11 but decided I wanted a quieter seat and so went to 1D. Flight left late. I'm not sure but perhaps it was because of a heavy thunder storm and arrived late by 10 mins. Boarding was fast and there was a choice of muffin or peanuts guava or mango juice. Flight was reasonably smooth. Luggage came out quickly enough although being 1D means being last at the immigration queue. My hotel was 20 mins away - 45 mins from KLIA - so this was a good fight for me.

The flight was excellent service by flight attendants was wonderful with nice warm friendly staff serving a free light snack and drink. Flying to Koh Samui was the easier way to get to Samui straight from Subang airport in KL to Samui Island in less than 2hours. I would highly recommend Firefly airlines to all as they do fly to many more destination around Malaysia and beyond.

Ground staff in LGK did not provide updates for a 40+ minute delay on a 65 minute flight. When they started boarding more than 200 people stood-up for a 68-seat aircraft. (two flights were posted to the same gate). It was disorganized and no apology offered for the delay! Onboard the flight was great. Attentive FAs. Two types of juice snacks offered. SBZ is a great airport - in a taxi in less than 2 minutes after deplaning!

Excellent service throughout SZB-PEN return. Enjoy their complimentary grape juices nuts and muffin. Quiet cabin and cabin crew were very nice. The fare is cheap too.

KL (Subang) to Kuantan. Very punctual departed according to schedule. The crew were cheery and extremely professional for a flight that was just 50 mins. For a short flight they served a light meal too! Highly recommended.