ZRH-HEL-HKG-HEL-ZRH before and after Christmas. Price for this season cheap. Feels like a tale of two airlines. Within Europe friendly staff (some more some less but still good). Sandwich nowadays in Europe normal but fine. Neighbour asked for second round and was willing to pay. Was given additional one for free and even asked if he liked another one. Transit from Europe to Asia easy even with only short transit time. Long haul seatpitch ok. IFE good but very limited choice. Food okay. However still weird that one has to pay for everything between the meal services. Even crew seems a bit embarrassed about that. Cabin crew (except for one FA on the way back) is reserved some clearly showing that they don't like their job. One already knows when advertising states that water bottle in seat pocket in Y means no or only one drinks service during the flight. Transfer coming from Asia a bit longer which is clear due to Schengen but some of the screening staff is borderline racist if one is not Caucasian looking. Still think value for money as one gets what one pays for.