Australia-Denmark. The first part of out flight there was with Qantas and was quite pleasant. The second part was with Finnair and was highly disappointing and continues to be so. Our flight from HK to Helsinki was delayed. That is itself while annoying is not so much the issue but more of a concern was the lack of assistance provided by Finnair to rectify the situation. When we arrived in Helsinki no attempt was made to assist us with making it to our connecting Finnair flight to Copenhagen. Not only did we miss our connecting flight we were then scheduled onto an SAS flight but somehow Finnair misplaced our luggage and we were without luggage for more a couple of days. Allegedly however this was not finnair's responsibility but SAS's. Again Finnair fail to take any responsibility. At the point of writing this we are sitting at Helsinki airport. Our flight to Bangkok is currently due to depart in 15 mins. At this stage the only information airline staff can give us is that the flight might be delayed but that they will let us know in about half and hour. In addition we found the service on the flight appalling. My husband is currently sitting with his right leg elevated and swollen after an air steward banged him in the knee while returning the drinks carriage.