✅ Verified Review
| My honeymoon flights from Johannesburg to Zanzibar was cancelled 2 weeks before the planned flight, with no warning. I got an sms saying that my flights were cancelled and that they have been moved to different dates, 5 days after my initial flight plan. Obviously this is completely unacceptable for a flight to a honeymoon destination. You cannot change your wedding date and cannot change expensive resorts bookings which was made months in advance. My whole honeymoon length and location was based around this low cost flight and I will never make the mistake again to use Fastjet. I had to buy new flights on another airline for a very large amount, and also depart on a date and time which is not preferred, but the only flights available. I have not received any money back for extra costs incurred from FastJet. Only a refund for the flight which is very cheap so worthless. Any proper airline has to compensate you for extra cost incurred due to situations which is completely their fault. This is their response: :"We understand that because of the delay there was a negative cost implication on yourself however since delays are possibilities which we advise you of pre-flight, we do not offer compensation or guarantee reimbursements" I did not even have a delay, my flight was cancelled. They could not even respond personally, just this mass generated email. I advise all other people to avoid Fastjet completely.