Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 591 reviews
5 star Skytrax Rating
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EVA Air customer review

(United Kingdom)

Elite class from London to Bangkok. At check-in we were told that handbag allowance was only 7kg which meant we boarded the flight with almost empty trolley bags - never a problem with Ryanair and easyjet with same bags and content. It was American Airlinescheck-in staff with their "usual charm". Seats comfortable however a footrest is needed as seat cuts of your blood supply to your legs used our empty trolley bag as foot rest it worked so did come into use after all. Agree with the comments regarding PA's very poor. Food was ok a mix of plastic and ceramic used for food presentation on tray. No drink round just juice on a tray and then straight into the meal service with a wine glass that takes one mouthful to finish off. We were disappointed with Elite Class - it was our first time on EVA Air and had heard good things about their Elite Class. It was not much different to BA's World Traveller Plus where you get a proper drink round first and small bottles of wine with your main meal and more movies.
Seat TypePremium Economy
Value For Money 12345