EVA Air

✅ Trip Verified | Brilliant both times we flew them. Brilliant food, crew (especially the Thai based) very comfortable seats, got a decent amount of sleep. Kept snacks in the galleys. Stocked bathrooms with toothbrushes, eye masks, etc. Good wifi connectivity, decent ife. Brilliant airline and will definitely fly again.

Not Verified | Not too happy. Cabin crew very aggressive to me, didn’t care who they knocked when going up and down the aisles. No excuse me or sorry for knocking you. Food terrible for what a customer has to pay for a ticket these days. A quarter cup of wine, when you ask for more, they give you death looks. Quality of movies rubbish, most people on the flight playing games. Seat comfort ok. Phone charger on the back of the seat, didn’t work. Won’t be flying with Eva again.

✅ Trip Verified | The 15 hour red eye flight on BR35 started off with a 3-course supper. Courses were individually plated and served. I made a special order for the lobster in XO sauce which was delicious. Midway through the flight, as I was watching a movie, the purser came around to offer me a snack. I also had the dim sum selection. I chose instant noodle and it was served in a proper bowl with spoon and chopsticks - not in the cup. Breakfast before landing was hearty. A special thank you to chief purser Jill for being so attentive and friendly throughout the flight. She really enjoys her job and serves with enthusiasm.

✅ Trip Verified |   Premium economy is as advertised. The seats were clean and wide and those against the bulkhead had full leg rests. The newer aircraft version on the second portion of the journey had the same layout but newer equipment all round. Loading and unloading are excellent for premium economy as you load last with designated seats and unload just after business class. Overhead storage is volumous and plentiful. Staff all round are pleasant and courteous and meals were creative, nutritious, generous, and tasty. The seats were comfortable enough to sleep easily. There was plenty of room even for me at 176 cm and a 107 cm chest. My luggage arrived after two stops one of which required a transfer to a smaller airline for the final leg. Luggage was Well marked by the staff at the checkin which survived the journey. Very good value for the fare charged. I find in flight entertainment systems rather boring as most have no documentary or in depth educational or science programs.

✅ Trip Verified | EVA Air scores high on inflight catering and dining. For the red eye flight on BR36, a 6-course dimmer was served on board course by course - canapés, appetiser, soup, salad, main course and dessert. Eva flight attendants are among the most hospitable, friendly and welcoming cabin crew that I have encountered. They are naturally service oriented and I can sense that I good customer service comes naturally to them as second nature. The menu selection is extensive. Besides the inflight offering, passengers can opt to pre book online special dishes. The amenity kit is by Giorgio Armani. Pyjamas are by Taiwanese designer Jason Wu.

✅ Trip Verified | I had a very good experience flying with EVA to Taipei. The seats were overall pretty comfortable and the food was pretty good. I had a lot of fun with the entertainment system. Overall, it was an awesome airline.

✅ Trip Verified | We had a wonderful experience flying with EVA Airways, LAX-TPE-MNL (777-300ER) round trip in April. The seats were comfortable and incredibly spacious with only 3 seats in the middle (economy) which is ideal when traveling with a child. The food was delicious and portioned well, and the crew was incredibly efficient and professional. IFE needs improvement but it is acceptable. We were actually impressed on how fast they move especially during meal service. The overall product offered by EVA Airways exceeded our expectations, and they were consistently on time with their departures and arrivals. However, I encountered some frustration with their contact center. It was difficult to reach a representative. Actually, I never got through in any of my phone calls. I booked our flight in December, tried to contact them for 3 months due to a minor concern but never got through at all. Despite this hiccup, I would still recommend EVA for a pleasant flying experience. I just hope they do something to improve their contact center.

Not Verified | EVA Air is very good, the Boeing 787-10 Dreamliner is clean, comfortable and perfect! The cabin crews are very kind. Also, the Inflight Entertainment is also goo.

Not Verified | A wonderful experience. Eva Air is remarkable with their hospitality, cleanliness and fresh food. They are the best airlines I have ever flown in and as someone who travels often and uses several airlines, this is still an understatement: Eva Air has the kindest and very caring airline staff, their seats are always extremely clean and the air inside the aircraft is very refreshing. Their food is very yummy and fresh too and I normally have trouble eating food from an airplane. They maintain this beyond the aircraft as well, because even in the airport, those wearing the EVA Air uniform are very kind and helpful. Thank you and my bestest wishes.

Not Verified | Another great set of flights R/T Bangkok to San Francisco via Taipei. The EVA service from start to finish was 5 Star, check-in, boarding, inflight service, baggage handling, etc. The lounges in Bangkok and Taipei are great. I pre-ordered my main meal on my long haul flight segments, the Rack of Lamb was as good as any fine restaurant! The flight attendants provided an exceptional high level of service, attending to every need with a smile. The comfort level in business is over the top. I was in an individual side pod which was roomy, lots of storage space, a large entertainment monitor and a comfortable lie flat bed which was made up with a mattress cover and plush duvet for sleeping. I was even given a size to order set of pyjamas. By far, EVA is my airline of choice for Asia to the USA flights,