Eurowings

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 342 reviews
3/10
3 star Skytrax Rating
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Eurowings customer review

FRA-TRN On four occasions that I have flown with them one was delayed for an hour because of instrument malfunction. Flap warning light. The second flight was cancelled because of instrument malfunction. The compass did not work. Fifty minute wait on board while the technicians worked then another attempt at departure which failed. No assistance from FA's just a twenty minute wait on board for the bus that took us back to the terminal. It seems that instrument malfunction is plagueing EW recently.
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Eurowings customer review

FRA-TRN On four occasions that I have flown with them one was delayed for an hour because of instrument malfunction. Flap warning light. The second flight was cancelled because of instrument malfunction. The compass did not work. Fifty minute wait on board while the technicians worked then another attempt at departure which failed. No assistance from FA's just a twenty minute wait on board for the bus that took us back to the terminal. It seems that instrument malfunction is plagueing EW recently.
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Eurowings customer review

BHX-FRA on a Bae 146 under Lufthansa code sharing - an enjoyable experience. Flight delayed 45 minutes with an apology but no explanation. This meant we missed our connecting flight to Vienna but the transfer desk at FRA organised seats on the next flight one hour later with no fuss. The seats were comfortable leather with excellent legroom and FAs pleasant and efficient. Usual sandwich supplied which was tasty and good choice of hot/cold drinks.
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Eurowings customer review

BHX-FRA on a Bae 146 under Lufthansa code sharing - an enjoyable experience. Flight delayed 45 minutes with an apology but no explanation. This meant we missed our connecting flight to Vienna but the transfer desk at FRA organised seats on the next flight one hour later with no fuss. The seats were comfortable leather with excellent legroom and FAs pleasant and efficient. Usual sandwich supplied which was tasty and good choice of hot/cold drinks.
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Eurowings customer review

BHX-FRA on a BAE 146. Generally good flight on time. BAE 146 slow and seats very narrow. A 3-3 configuration on this type is ridiculous. If the middle seat is occupied it is very cramped. Legroom is adequate though. Usual service of a small cheese sandwich and a drink perfectly adequate. Staff friendly. Seatbelt light stayed on for the entire flight for no apparent reason but people ignored it. Parked at a remote stand at FRA which involves busing. Overall good. It beats driving to Heathrow or Gatwick if you live in the Midlands and you fly to the real Frankfurt not an airfield 100 miles away. Cheaper than Ryanair too.
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Eurowings customer review

BHX-FRA on a BAE 146. Generally good flight on time. BAE 146 slow and seats very narrow. A 3-3 configuration on this type is ridiculous. If the middle seat is occupied it is very cramped. Legroom is adequate though. Usual service of a small cheese sandwich and a drink perfectly adequate. Staff friendly. Seatbelt light stayed on for the entire flight for no apparent reason but people ignored it. Parked at a remote stand at FRA which involves busing. Overall good. It beats driving to Heathrow or Gatwick if you live in the Midlands and you fly to the real Frankfurt not an airfield 100 miles away. Cheaper than Ryanair too.
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Eurowings customer review

ZRH-TXL in Y. Swiss/Lufthansa sharecode flight operated by Eurowings in a BAe 146. Friendly crew enough legroom. Lufthansa catering which on the way to TXL consisted of a triangular dry inedible Sandwich out of a paper box. On the way back a much better bread roll. TXL-ZRH with a two hours delay. Explanation given: The technician called to fix a problem that came up during the flight check had been stuck for an hour at the airport-security. Hard to say whether it was true or an excuse. Would use them again if the prize is competitive.
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Eurowings customer review

ZRH-TXL in Y. Swiss/Lufthansa sharecode flight operated by Eurowings in a BAe 146. Friendly crew enough legroom. Lufthansa catering which on the way to TXL consisted of a triangular dry inedible Sandwich out of a paper box. On the way back a much better bread roll. TXL-ZRH with a two hours delay. Explanation given: The technician called to fix a problem that came up during the flight check had been stuck for an hour at the airport-security. Hard to say whether it was true or an excuse. Would use them again if the prize is competitive.
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Eurowings customer review

I have recently flown with Eurowings on a Lufthansa flight from Paris CDG to Munich. The flight crew was professional and appearance very smart. The service was good as flight was only about 50% full. The BAe 146-300 aircraft clean and comfortable.
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Eurowings customer review

I have recently flown with Eurowings on a Lufthansa flight from Paris CDG to Munich. The flight crew was professional and appearance very smart. The service was good as flight was only about 50% full. The BAe 146-300 aircraft clean and comfortable.
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