✅ Trip Verified
| This is the worst airline I have ever used. Seats are old and not comfortable. I am 6'2" and I wasn't able to extend my legs more than 70% because there wasn't enough space to lay completely flat. Food is max premium economy but not more. If you ever flew with Qatar Airways, then you know what I mean. One meal was chicken, that was so dry that I had to return it! One meal was served with fish but as I don't eat fish, I asked for a different meal. Stewardess offered instead to remove the fish from my plate, which would leave me still with the fish smell! At snacks (nuts and stale cookies) for the rest of my flight! Had only 2 steak sandwiches on board and ran out after 2 hours into the flight, even though it was supposed to be available all the time. These things happened on all 4 business flights I used. The only thing constantly available was nuts and cookies (cookies were old and stale, soggy). Coffee machine was spoiled, so no latte for me on my return flight to Singapore. As I traveled there with Ethiad already, I can tell you that this is not an exception but a constant thing. Entertainment was outdated. No movies from late 2019 or 2020! Music was outdated as well. On my first flight from Singapore to Abu Dhabi, the stewardesses seemed absent and not properly trained for business class. The other flights the stewardesses were better but definitely not business class worthy. Had to change seats after takeoff because my window was loudly vibrating and the engine was super loud as well. Etihad got rid of the concierge service outside of Abu Dhabi as well. When I arrived in Germany and back at Singapore, I was completely exhausted and needed 2 days to recover. All-in-all not worth the amount of money that I paid. Going back to Qatar Airways, where I get superior service and quality food and I know that the airplanes are maintained properly and a free concierge service around the world. Sad, as this used to be a great airline until they got into financial trouble.