Ethiopian Airlines

ADD-GDQ-LLI-ADD on Bombardier Dash 8 one class service. All three flights were on time and full. Inedible sandwiches and the usual drinks were provided. Despite the lack of competition Ethiopian tries hard and does a good job.

IAD-ADD on B777 ADD-FCO-IAD on B787 both in "Cloud Nine" (business class). Service meals and snacks excellent flights on time (despite a two - instead of a one-hour stop in FCO). The main interest in these flights was the return on a B787 "Dreamliner." The plane did not seem quieter than the B777 and it was no more comfortable. There was no window in Row 4 on other side of the business class cabin. All 30 seats IAD- ADD were occupied 22 of 24 ADD-IAD.

Frankfurt to Dar Es Salaam via Adis Ababa. The staff was friendly. I got a vegetarian meal without any problems although I didn't order it in advance. The entertainment was okay we had an individual screen for the long flight. I was able to get some sleep as we we're flying overnight. On our way back one of our bags didn't arrive in Frankfurt but it was sent to us directly the next day. I would travel with Air Ethiopia again.

Flying on a 737-700 for 5 hours to SA was not a pleasant experience 118 people crammed in an air taxi does not resemble a "Spirit of Africa". The worst is however that you have a captive market as there is no other alternative to Addis Ababa - a pity.

Paris to Zanzibar with a connection in Addis Abada (Economy). Nights flights both ways. Average experience: flights on time flight attendants quite friendly and helpful lounge at T1 in Addis doesn't really deserve its name but free wifi everywhere T2 is much better but very crowded. Food onboard was average - nothing special. Equipment onboard quite old and should be renovated. Zanzibar-Addis had a stop at Dar El Salam for 1hr the temperature was like being in a sauna. TV screens and the choice of movies very poor.

We were booked on a flight that never existed flights were up to 1.5 hours earlier than times provided by ET luggage delivered to wrong terminal but nobody would go outside to collect it because it was raining - everything was soaked through. ET and other reps could not say if planes had landed or not at T1 and was laughed at when asked for help. Flight attendants never address people out of their seats kept shaking me awake on overnight flights for food service even after I put my sleep mask on. Honestly when issues are brought to the attention of an ET rep they genuinely don't seem to care. And they really don't care about competition. I will never fly them again.

Sheba miles redemption Business Class ticket Guangzhou-Bangkok. At the airport told flight was going direct from to Addis to Guangzhou and I would have to travel 4 days later. I explained this was not acceptable - I had a connecting flight from BKK the following day and a hotel booking in BKK. After some time and genuine effort from ground staff was rebooked on China Southern flight the next morning (in business class). Agree with other comments that ET has no place in Star Alliance. Only worth considering if your plans are very flexible.

FRA-ADD-MBA return in economy. Mixed experience. FRA-ADD not too bad. Lounge at T1 in ADD barely deserves it name. T2 better but crowded. Bad Internet access. Flight attendants not very friendly. The tapes that fixed some overhead compartments curtains etc on 767 were already faded. All flights pretty much on time.

Flew on points from Hong Kong to Bangkok (first leg of their flight to Addis) in business class. The upholstery was threadbare the console in the armrest was broken the footrest fell off when I adjusted it and the video monitor was unwatchable. The plane was half empty so there were plenty of flight attendants but after the meal was served they disappeared. How they obtained Star Alliance status is a mystery.

London to Addis and internal flight to Dire Dawa. A mixed experience. The London to Addis return flight was ok. It flew near enough on time. The 767's are a little old and tired but no worse than on BA. Not much recline on the seats. The staff were good and the food looked reasonable. The local flight was on a fairly modern Bombadier Q400. Both outbound and return flights were delayed.