Estonian Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 44 reviews
6/10
No Skytrax Rating
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1/10

Estonian Air customer review

(Sweden)

ARN-TLL ERJ170 Equipment. This is the airline where you are never met with a smile. Short flight in an old Finnair ERJ170. The seat Comfort is horrible feels like you have a stick in your back all the time. The crew tries to sell you extremely expensive instant coffee for 4 Euros a cup. I was quite impressed that the two cabin crew never managed to smile once during the 50 min flight. This is however the Baltic States best airline. That tells you how bad the other ones are.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
6/10

Estonian Air customer review

(United Kingdom)

ARN-TLL-ARN - Flew from the UK via Stockholm on an SAS Ticket. The leg from ARN was with Estonian Air on a new CRJ900. Economy cabin only has food/snacks for purchase I did not partake so cannot comment upon the choice. The flight itself was on-time both ways with clear announcements inn Estonian/Russian/English. The flight was less than an hour so no need for any in-flight entertainment but an interesting multi-lingual airline magazine was provided along with a choice of some newspapers in various languages. Airline has some codeshares with other carriers in the region and provides a good connection to other Scandinavian/Baltic destinations.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
3/10

Estonian Air customer review

(Denmark)

CPH-TLL-CPH. Cabin Crew both ways showed no emotion or enthusiasm. A very clever metal rod has been inserted in each seat which makes it extremely uncomfortable to sit in. No complimentary products on these flights coffee purchased tasted poor creamer had no effect. On the plus side checked baggage was delivered fast on both flights. In the future will look for other alternatives.
Seat TypeEconomy Class
Value For Money 12345
no
10/10

Estonian Air customer review

(Ireland)

TLL-CPH. Very comfortable and clean Embraer 170 used on the short flight from Tallinn to Copenhagen. Good leg room staff friendly and courteous and a small snack and hot drink offered. Efficient check-in at Tallinn. Would definitely recommend as they are a great introduction/farewell to a very beautiful country.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Estonian Air customer review

(Ireland)

TLL-CPH. Very comfortable and clean Embraer 170 used on the short flight from Tallinn to Copenhagen. Good leg room staff friendly and courteous and a small snack and hot drink offered. Efficient check-in at Tallinn. Would definitely recommend as they are a great introduction/farewell to a very beautiful country.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Estonian Air customer review

(Netherlands)

AMS-TLL-SVO-TLL-AMS. Estonian Air still had a reasonable fare for this route. Nice modern CRJ900 planes on AMS-TLL and a bit tired and worn Boeing 737 from TLL to SVO and back. I had a very short connection time in TLL onwards just 30 min but had no problems because Tallinn Airport is actually very small. Food and beverage service pretty basic just soft drinks and rye-bread sandwiches. No comments regarding the luggage since I was travelling just with a cabin bag.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Estonian Air customer review

(United Kingdom)

London Gatwick-Tallinn return in Economy class in a Boeing 737. The queue for check in/bag drop at London Gatwick was lengthy and slow moving for what turned out to be a full flight. However the flight boarded on time and departure was only slightly late due to a busy afternoon at the airport. We had selected the exit row in economy which had two instead of 3 seats on each side and more legroom. These were sufficiently roomy and comfortable for the flight. We had also pre-ordered a hot meal and wine and these were brought to us before the cabin crew started the sandwich and drink service to other passengers. Both the food and drinks were good value good quality and helped pass the time on the flight. The cabin crew were professional polite and friendly. The return flight was much the same on time and trouble free. Tallinn airport had a much quicker check in than Gatwick and no security queue. All in all a decent service and pleasant experience.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Estonian Air customer review

(United States)

ARN-TLL (Tallinn) brand new CRJ-900. Short 50 minute flight but on-time and very friendly attendants. Plane was spacious clean and comfortable. On-board prices reasonable for BOB; only disappointment is as the flight is so short they don't sell duty-free so I couldn't buy something I wanted from the catalog. Tallinn airport is clean small and very easy to be in the centre of town in 10-15 minutes. OW fare was US $90 and a good deal.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Estonian Air customer review

(Denmark)

Business class between Copenhagen and Talinn in Estonia - even though this was a 1 hour 30 min the flight served no food and I could not even get a packet of peanuts. The flight had cost £650 for a return and was a sorry experience.
Seat TypeBusiness Class
Value For Money 12345
no
na

Estonian Air customer review

(Estonia)

Estonian Air is becoming a disaster! Having flown with the airline for many years I cannot recall it being worse. Stockholm-Tallinn flight Friday 19th of November - five hours late. Vilnius - Stockholm flight same day six hours late. London - Tallinn flight a week ago more arrived in Tallinn more than six hours late. And all the time without accurate information - probably to avoid rebooking on other airlines.
Seat TypeEconomy Class
Value For Money 12345
no