Emirates

Flew from Zurich to Tokyo via Dubai. The flight was efficiently handled. B777 on the way out was fine though the seating was not better than normal. A380 from DXB to ZRH had noticeably more seat space and was remarkably quiet. Meals were exceptionally good but service was patchy. Not everyone got coffee maybe the team needs to bring in some f/b to improve there.

Flight EK050/EK705 in Economy Flight EK706/EK051 in Business. Used special EK offer for business class. From MUC to DXB and back A380: comfortable seats with enough leg room even in Economy! DXB to SEZ a very different story: A340-500 with really cramped seating in Economy seats in Business on SEZ to DXB are not lie-flat and not comfortable. Food ok on 3 legs but worse (with old bread) in Business on SEZ-DXB leg. However can not understand the policy of EK to serve breakfast on a night flight at 3am on DXB-SEZ leg in Economy whereas the C-Cl and First Class Pax could sleep. Crew in general were polite but seemed very unorganised with bad service in Business Class on SEZ-DXB leg: they just served coffee and tea after breakfast with no refills and no additional drink rounds or offers. Personally addressed in C only on the DXB-MUC leg but also forgot after dinner to serve coffee or tea and the chocolate to me and my wife. In MUC they had troubles fixing the airbridge at the upper deck which resulted in late disembarking of all C and F-Class pax so at the passport control all Y-Pax (almost 300-400) were in front while the priority baggage was already on the bag carousel. IFE as already mentioned before: wonderful but not working properly on DXB-SEZ leg.

Flew LGW to SYD via DXB then Perth to LGW. All four flights were on time and pain free. Able to book seats on all flights well in advance and choose rear doubles on 777-300s which gave additional space albeit with crew reserved seats behind. Caught up on most of the films I had wanted to see for the past 6 months and a few more beside. Very good quality meals with real metal cutlery provided. Rest rooms were kept clean by flight crew who were always available to offer service - although not too difficult when they are only just behind you! Love to get the chance to fly Emirates again. Wish they flew direct to USA from London!

LHR-DXB-LHR in Y on A380 - for leg room and width still the best in economy on this plane - I'm 6'3 no problems on a 7 hrs flight. IFE excellent as always. Food - EK have changed there attractive economy meal tray set ups to all half size trays and very standard shape dishes - food still good but no room to move things round and very charter carrier style - shame! Although £391 return to DXB cant complain at all.

MAN-DXB-HKT in business. Excellent in every aspect. Picked up at home by driver lounge facility at Manchester were most impressive. Comfort levels on 777 were very high and better than on the A380. EK will be my airline of choice in the future. The whole experience was of the highest standard but spoiled by the lamentable security staff at Manchester. This was beyond the control of Emirates.

Dubai - Brisbane. We were incredibly lucky to find our economy cabin only half full so were each able to have a row of seats to ourselves and could stretch out and relax/sleep. Cabin staff were wonderful. We had just come off an Emirates flight from Paris to Dubai where the cabin crew bickered and insulted each other so were pleasantly surprised to have friendly and helpful crew on this leg. Food was good. Drinks were provided regularly throughout the flight. Toilets were kept maintained. Staff were attentive and came promptly if called. I hope our flights in June/July with Emirates are as good as this one.

First problem on EK018 only 1 USB port worked between 3 seats. When I placed the food tray down there was remnants of the last meal and coffee stains all over it. EK805 delayed approx. 2.5 hours combined with delay in immigration caused me to miss my connecting flight in Jeddah resulting in a 9 hour wait for a place on connecting flight. I arrived at my destination in Medinah 12 hours after I was supposed to. EK802 delayed 1.5 hrs from Jeddah. I ordered Asian veg meal but was served an omelette with sausage. EK017 delayed 15-20 mins causing me to miss my train which I had booked before travelling. The food on the outward journey was very bland but on the flight to Manchester was wonderful. The only consolation is I was travelling alone and not with my family.

MUC-DXB-JNB - Very good experience. Great A380 and Boeing 777 clean bright and colourful inside good seats. Wonderful entertainment on flights. Great food and drinks. For veggie very good meals (asiatic and lacto-ovo). Nice the idea of the menu printed for each passenger and the stickers to put on seat to remind staff to wake you up if fallen asleep during meals time! A sweet fragrance applied to the cabin before departure pleasant! The service quick and complete. Crew members very helpful smiles in each circumstance and well-instructed. Toilets often cleaned up. We had a great sleep with the little lights on the top of the cabin and awoke with soft orange pink lights in the early morning.

Fortunate enough to fly EK without going to Dubai flew MEL-AKL-MEL aircraft on both ways were the A380-800 very good experience on both ways both on time. Food was fine FA's are very attentive the ICE entertainment was top class. Would fly them again in the future and would highly recommend them at least on this sector.

EK503 Bombay to Dubai newest 777ER300. Left around 15 minutes late but arrived on time. The newest 777ER300 had the ultra-modern ICE (Information Communication Entertainment) System with touch-enabled extra-wide screens. Remotes were looking like Ipads. State-of-the art InFlight Entertainment system. The aircraft was new and looked very clean. Everything was in perfect order. There were star like mini-lights on the passenger walkway ceiling which gave a calm effect. Ground crew were very helpful and answered all queries. The Cabin Crew were extremely helpful friendly and responded to all requests very quickly. Unlike other airlines Emirates has very comfortable seats with plenty of leg space in Economy. The Business and First class portrayed infinite luxury never seen before in any other airline. The food was very appetizing. The food is selected according to the flight route which means that the food is selected according to the cuisine of the departure and arrival cities. I had the Chicken Biryani and it was the tastiest Chicken Biryani I have had so far!