Emirates

12/6/14 EK355 SIN-DXB. Boarding very orderly by zones. Interior well maintained despite plane being 7-8 years old. IFE as usual very good with ICE being top notch. Too many things to watch and do. There's even a customer service survey under the C component. I didn't like that there were no drink runs done after take off not even a tray of drinks like SQ and CX does. Dinner service 1.5 hrs after take off and drinks another 30m later. People's throats were parched by then. People then begun pressing call buttons this could have been avoided if a simple drink run was done. Food was really good with choices between sweet and sour chicken and beef with mashed potatoes. I had the former and dessert was good too. Drinks service was really generous and there was no limit on the number of drinks both alcoholic and non alcoholic that you could take. No drink runs nor snacks provided after that although menu said so that was disappointing so 1 star less for F&B.

21/6/14 EK354 DXB-SIN. Boarding not by zones this time and some confusion occurred at the gate. Middle aged aircraft by EK's standards 4.4 years old well maintained interior but my seat pocket had a bit of uncleared rubbish. Full flight. IFE as usual very good with ICE being top notch. Too many things to watch and do. There's even a customer service survey under the C component. I didn't like that there were no drink runs done after take off not even a tray of drinks like what SQ and CX does. Due to this passengers kept pressing call buttons to ask for drinks. Snack service 1h15m after take off and drinks another 30m later. Breakfast was 3h before landing. Snack consisted of a roasted chicken sandwich and chocolate chip pecan cookies same as DXB-CDG. This time the sandwich was rock hard and the cookies weren't as good they were soft and weren't baked enough. Breakfast was really good with choices between omelette with creamed spinach (Same as DXB-CDG) and fried noodles with siewmai. I had the former. Omelette didn't taste like airplane stuff but was more bland this time creamed spinach bad this time. There were also fewer potato wedges and they were soggy. Fruits were fresh. I like that they provide croissants in addition to normal bread. Drinks service was really generous and there was no limit on the number of drinks both alcoholic and non alcoholic that you could take. Even during breakfast drink service you could ask for alcohol and no questions asked. Staff service was good on this flight. Smiles during service call buttons answered promptly and drink trays brought around twice after meal service for people who turn thirsty quickly like myself. I went to the galley to ask for my bottle to be refilled and they obliged. Landing was smoothest of 4 legs. After landing during disembarkation I requested to a cabin crew to allow me up to business and first class to have a look. She asked the chief stewardess and got a nod. She then enthusiastically showed me around the upper deck and I was amazed at how luxurious it was. I thanked her profusely after that. Good service from her. As usual EK is really good if you get a good crew. Only disappointment this flight was the food.

More food please! On a trip from SYD to London we were only served 2 meals and one "light bite". That's over 23 hrs flying with just 2 measly meals. Meal service is appalling. No drinks or snacks served. No pre-drinks served before meals or at any time during the flight. Drinks (tea coffee juice wine etc) served over 30 mins after meals are delivered. No second round of tea /coffee served Service is slow milk and sugar need to be requested and served separately and this takes forever By the time tea is served it is cold and too late after the meal has been eaten.

Vastly overrated. The staff may be good at delivering food but have very little idea of what service means. I did 5 sectors in first and met one Purser and one person who claimed to be in charge of the first class cabin. On two sectors I was addressed by my name on three I was just another person. Staff seem to not want to engage with passengers or communicate with them except to take food orders. On two sectors I had to go and search for cabin staff - none seemed to be around when found they were all talking in the galley and appeared upset that I had interrupted them. As best I can determine there is only one first class lounge and that is in Dubai all the others are business class shared with first. On the plus side the suites are great and the beds excellent.

Upgraded from Economy to Business SYD-DXB on A380. Sydney lounge is one of the best around with respect to the food and wines. Best breakfast lounge menu ever. A380 business class seat superb rivals Cathay although I'm not sure why it needs touchscreen + handset + tablet to operate the IFE. That said it all worked seamlessly and very good quality screen. Food was fantastic from the main meals served to the in between meals (a highlight) to the finger food in the lounge at the rear of the plane. The lounge is fantastic - it sets them apart from the other high quality business offerings pity it's only on A380s but then they have a massive A380 fleet anyway. Staff were great but a little over friendly at times. Will be my first choice from now on.

DXB-CDG and NCE-DXB-SYD. Great economy class with comfortable seats great IFE quality food (particularly impressive) and very good staff. Difficult to fault. Lounges are mixed bag DXB terminal C for breakfast wasn't great but plenty of space Nice airport lounge is very average but better than nothing DXB terminal B for dinner on the way back was fantastic. Very happily fly with them again. Saw staff taking Polaroid's of couples on the 777 from NCE to DXB and then giving them as a gift (I think) - very unusual but thought it was quite a nice touch.

Flew Copenhagen-Dubai-Seoul and back. The seat in economy was rather large. The food was quite good - not the best I've had on a flight but definitely not the worst. There was apparently no limit on how many drinks and snacks you could ask for - a major bonus especially on long flights. There were lots of movies on the inflight entertainment and many of the English-language movies also had subtitles which is really nice because it's difficult to hear everything due to the noise from the engines.

Flew to Los Angeles in April. Food on the 04.30 am flight from Bangalore to Dubai was terrible as usual. The flights on the double decker A380 aircraft from Dubai to LAX and back was very comfortable. The massive queues to board the aircraft long queues at check-in and the scramble for the baggage at LAX airport will deter me from choosing this aircraft in future. It took me 2 hours to get my baggage at LAX airport and with 500 pax searching for their suitcases it was a total mess! Food portions on the flight were very small and food was disappointing. For a 16 hour flight the in between meal snacks were just fruits and chocolates which vanished soon and were never refilled. The crew were unfriendly. Ask for a drink and it never comes until you remind them thrice. Very disappointed. The food on the Dubai/Bangalore sector was excellent.

Emirates has got to be the best value for money for any premium carrier. The pick up from home is excellent they will take you to an airport hotel the night before. Check in was friendly quick and efficient. The lounges in Manchester and Dubai are lovely and peaceful. The food was good and the Wifi works. We will gloss over the Bidvest lounge in Cape Town. The suite has everything you could possibly want. The seat have everything from upright to completely flat. The food was absolutely first class the wines were excellent and the service from the crew was attentive and friendly.

LAD-DXB-BKK. Flights comfortable and staff very nice. You get up and go to the back for a drink as after the meal they have a staff party and relax. Fair enough. Dubai airport isn't my cup of tea. Duty free cheap and beer expensive. Give me Schipol any day. Good airline. Good entertainment system. Comfortable in economy.