Emirates

I took the flight from Shanghai Pudong(PVG)-Dubai(DXB)-Hamburg(HAM) and FRA-DXB-PVG.The seats of A380 is comfortable and the food is nice. The air hosts and hostesses were very helpful. Shopping at Dubai Int'l Airport was so convenient because they received Euro and US Dollar. But the 18 hrs trip is a little tired!

EK412 SYD-AKL 08.45 7 October 2014. A380-800. Very comfortable and extremely on time. The inflight entertainment was good so you don't care about anything else. Time went really fast because you are comfortable.

EK0010 LGW-DXB. My experience with my recent Trip to Dubai to celebrate my 50th birthday travelling with Emirates was great and I have since recommended the airline to all my friends and family. The service and staff were excellent from start to finish.

Flew LGW-DXB-MEL-AKL in First on 23 September 777/A380. The First class experience exceeded my expectations. On all three sectors cabin crew were efficient and friendly with immediate responses to any service request. Chauffeur service worked exactly as booked. All lounges offered high standards of seating and refreshments. A la carte menu on all sectors offered meals to a very high restaurant standard. Shower facility on A380 well managed and co-ordinated and welcome towards the end of a 14 hour sector.

Flew AKL-SYD-DXB-LGW in First on 12 October. On the outward journey all crews on the three sectors were highly professional motivated and friendly with good banter ensuing throughout the flights. All flights on time with baggage first off the belt. Again chauffeur drive slotted in exactly as planned. An enjoyable trip.

CMB-DXB: EK655: A330-200 Oct 12: Business Class. Plane immaculate for its age (1999-2000). However horribly let down by the most uncomfortable Business Class seats I've ever experienced over the past 17 years. Seven across in Business Class instead of six in an A330 is a rip-off. These seats are nothing like the nice new modular units in their B777-300ER aircraft. The video remote control intrudes into the 18" wide seats making them clamp-like seats. Not suitable for the 4.5 hour flight. Service was very good and the food and beverages were good too. There were only five passengers that day in Business Class on this flight and I had the single row area behind First Class to myself. The tray table is too low when the seat is even slightly reclined. These are old cradle seats not flatbeds. The whole experience was let down by these awful seats the main reason one buys Business Class in the first place to get more personal space not something worse-than Economy Plus. Check-in and the dedicated Emirates Lounge at the BIA in CMB were excellent. On time performance and good baggage transfer to my connecting BA flight. EK is generally good but not their A330-200 seats.

I usually fly to Europe in economy class with Singapore Airlines via Singapore or Thai Airways via Bangkok but was persuaded to try Emirates. I found the 14.5 hours from Sydney to Dubai to be unbearable. The service from flight staff was both difficult to access and disinterested. Staff on the second leg to Amsterdam were much more personable. The experience was so bad that I have paid almost $3800 to upgrade to Business Class for the return journey. It had better be worth it!

Flown MNL-DXB-MNL Sept 20 on EK 337. I was amazed by the in-flight service. Five drink runs on an 8 hour flight food is plenty and palatable. All the crew are hard-working attentive and friendly. And of course it's infamous inflight entertainment system ICE not to be failed to be mentioned. Looking forward for my next flight with them.

LAX to Hyderabad Economy October 102014 I always use Singapore Airlines and I decided to try Emirates for a change. Long story short: Singapore Airlines wins. Pros - the seating is comfortable great selection on entertainment nice mood lighting nice warm facial towels are provided to freshen up quick water service when requested. Cons - Food I ordered a Asian vegetarian meal 2 weeks in advance. It is actually offered as a part of the regular choice of 3 main course meals but it ran out before it got to my seat. This happened on the Dubai to Hyderabad flight which was for 3.5 hours. On the other flight I lucked out getting the last vegetarian meal. The main food meal service (lunch or dinner) is pretty filling. I felt Emirates should have reserved Asian vegetarian meals for those who pre-order and offer extra ones for the rest of the passengers during the service. A vegetarian pizza was given as a light snack in between - very salty. Dubai airport is poor when I compare it to Changi in Singapore. I was given a meal voucher at the ticketing desk. If you have a layover for over 4 hours you can get a free meal at Dubai airport. Also the free internet stations are horrible. The internet is slow and the machines cannot seem to load Internet explorer. I gave up after 5 mins of trying. Not worth using the Wifi there either. Dubai airport ever heard of high speed internet? Be prepared for the most unfriendly airport staff you will ever come across. No smile angry replies. Have a good flight if you are considering this airline.

Arrived at Dubai DBX at 18.15 for 21.45 on 10/10/14 flight to Perth to be told flight was over booked we had been travelling through Europe for eight weeks and had a stop over in Dubai. I was very surprised to hear we had no seats having booked the flight nearly 12 months in advance. We only managed to secure seats after we explained our daughter was flying overseas on the 11/10/14 and we would not see her for 3 months. We have travelled with Emirates several times because of the quick connecting flights to Europe but intend to look at other airlines operating from that area in future. We were very disappointed they way we were treated by Emirates on the last leg of our journey home it was the only blemish of our holiday.