El Al Israel Airlines

Flew from London. Security staff split my partner and I up and questioned us at length they then called us into a side room just before boarding to search our hand luggage. By the end of a long day's travel I felt stressed and miserable. I understand the need for security but there was no attempt at service. The flight itself was ok and the food nice. But as someone else noted they do not observe inflight safety procedures bags are left in aisles and emergency procedures not demonstrated. The in cabin atmosphere was pretty chaotic. That will be the first and last time I fly El Al.

Business class was wonderful friendly service from NY to Tel Aviv. Seat was not flat but I slept for 8 hrs. Food was great and Business was worth the price.

Newark-Tel Aviv B777-200 Business Class. Very professional and attentive crew. Excellent food service. Comfortable seat but not fully flat nor anything outstanding. Entertainment system with good selection. In summary a good recommended travel experience.

Outstanding flight from TLV to CDG. Upgraded to Business Class from Economy for $100/seat. Service was excellent. Cabin was clean. Flight attendants excellent.

Roundtrip TLV-AMS-TLV both trips on a new 738. Check In reasonably efficient FA's enthusiastic tasty meals although very limited choice as the same two dishes were offered in both flights and beyond all the flight was offered for the most competitive price. All in all a good and worthy experience.

VIE-TLV-VIE on a Boeing 737-800 seats comfy meal sufficient and almost tasty. We booked El Al because it was more than 200 Euros cheaper than Austrian Airlines. We didn't worry about the security before we got to the airport as Israeli friends have told us that we would be asked some questions about security matters only. In the end we spent about 1 hour at the check-in counter telling some young security guy about our private lives and personal relationship. As non-Israelis we were questioned separately and our "stories" were put together afterwards. Telling so much about your private live to some 20 year old security guy is not worth saving 200 Euros.

Probably one of the worst Economy Class cabins I flew. They pack you in like sardines so you are out of luck whether you are in a window or an Aisle seat. Food is horrid service is not rude but sort of non existent. I enjoyed Israel a lot and found that the airline does not represent the country well. The security part was actually not too bad but the flight was hot cramped and rather unpleasant.

Aside from some of the worst service inflight El Al let my cat loose on the tarmac at Ben Gurion airport. When calling their lost and found call centre I was told by a representative that a lost suitcase has a higher priority than finding a family cat. Their actions display a lack of regard for life period. Unlike people in Israel those of us from the United States love and respect our family pets.

We visited the Middle East in May 2011. Before leaving New Zealand we made bookings with El Al (via the Web) to fly Tel Aviv to Cairo. When we arrived at the airport to check in for the flight El Al staff informed us that the flight had been cancelled. They arranged for us to fly to Cairo via Amman with Royal Jordanian the same day but we are cross that they didn't bother to inform us of the cancellation. The booking was made in September 2010 and they had an email address to reach us at.

EWR-TLV B777 business class fantastic staff good food. Business class seats not comfortable for 12 hour flight TLV-JFK on old 747 business class. Food good and nice staff nice lounges in Newark and TLV.