Egyptair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 476 reviews
5/10
3 star Skytrax Rating
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8/10

Egyptair customer review

(Denmark)

DAR-CAI-CPH. Upgraded to lounge access in Dar. Aircraft's were new clean Boeing 737 2x3 rows configuration. Seafood meal was of high quality. FAs very attentive and efficient. IFE not of priority but worked though without options. Cheap ticket. All flights punctual.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Egyptair customer review

(Turkey)

Istanbul to Kuala Lumpur via Cairo. The 777-300 from Cairo to Kuala Lumpur return is excellent in terms of comfort. AVOD personal TVs excellent leg room. The downside is the meals and service. 3 meal services from Cairo-Bangkok-Kuala Lumpur and all the same offering. The staff do a bare minimum of service. No extra drinks offered during the night. Poor cabin crew let the whole experience down.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
2/10

Egyptair customer review

(United Kingdom)

CAI-BOM in Economy and have to say flying a B737-800 on an almost 6hr overnight flight would have been extremely uncomfortable if it was not for the fact that I managed to get 3 seats to myself so I laid across and managed to get about 3-4hrs sleep. The IFE was ancient with only overhead monitors the food was horrible and the staff surly and did not seem to want to be there.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
8/10

Egyptair customer review

(Canada)

Flew from Sharm El Sheikh to CAI on Em-170 and CAI to CAN on 777-300 in Business Class. Both flights were on time and departed with no problems. First flight was full second flight about 60% full. Only 5 of the 49 business class seats occupied. From CAI to CAN it was overnight flight so I did not eat. Slept for 6.5 hrs in the flat bed seats very comfortable. Breakfast was basic everything served at once on a tray. Very happy with the trip and the price.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Egyptair customer review

(Denmark)

CPH-CAI-NBO. Egypt Air use smaller aircrafts (AB320 and Boeing 737) for these long distance flights which makes it a bumpy road. Aircraft's clean well maintained. Special meals accommodated and delivered to perfection. Food good FAs appeared attentive and efficient. No alcohol but staff accepts consuming own drinks you may bring onboard. IFE very poor. Seats roomy and acceptable. Arrival in NBO in the middle of night may seem inconvenient but allow very fast airport to town transfer due to no traffic jams hardly any traffic at all. Cheap tickets. Fast credit of mileage. All flights punctual.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

Egyptair customer review

(Switzerland)

GVA-CAI-BKK v.v. New 777-300ER on the long-haul - a real improvement. Very comfortable lie-flat seats in business fairly good IFE system a big step forward. Staff service seems to be improving too. On the way back it seemed like a number of business class seats were occupied by MS staff. Food - main course tasty while the first course seemed to be the same on every flight. They tried to give priority boarding for business passengers in Geneva airport but not well organized. Transfer at CAI airport the same as usual passing by the transfer desk even if already holding a boarding pass for the onward flight. Lounge ok flights on time. GVA-CAI-leg served by 737 as usual with still fairly good business class seating (2-2-configuration). All over not bad for the money paid.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
4/10

Egyptair customer review

(United Kingdom)

Luxor-Cairo return. A tale of two airlines. Outbound very old 737 seats falling apart and unpleasant crew. Service consisted of a carton of undrinkable liquid with no other choice. Return was a different story. Brand new plane professional and friendly crew and choice of drink from the bar.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
7/10

Egyptair customer review

(Belgium)

Brussels - Cairo - Dar Es Salaam in economy. Small and older aircraft on first leg completely full. Older seats standard interior nothing special. Newspapers in French English and Arabic. Food was ok. Leg space ok. For the price nothing to complain. Second leg also small to medium aircraft with same interior and same service. No problems at all no fancy things either.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

Egyptair customer review

(Ethiopia)

Rome to Addis Ababa flight was delayed about 10 hrs in Rome and they did not give any information. Finally we reached Cairo by the time our connecting flight had left. We are forced to wait for next flight but the staff in the airport did not care - with a great force we were kept in hotel for a day then they asked to vacate the hotel without the confirmation of the flight. We were in the airport from 1100 pm to the next days flight at midnight - almost 24hrs in airport without any facilities. It was their mistake and it is a great punishment to the passengers.
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Egyptair customer review

(Thailand)

Economy LHR-SSH-LHR. Check-in smooth and efficient with no significant delays. Both flights departed within 10 mins of the scheduled time and both arrived early at destination. Meals were acceptable but not outstanding. Regular non-alcoholic refreshment was served. Inflight entertainment was available but unexciting. No cause for any significant complaint.
Seat TypeEconomy Class
Value For Money 12345
yes