Egyptair

Johannesburg to London via Cairo - 20/21 August. Good fare check-in simple easy transfer at Cairo staff helpful and pleasant with special meal as ordered and ok. Egyptair is an airline of two halves depending on whether you get a new or old plane. Plane to London was new - 777 - with excellent seats and entertainment system - didn't feel cramped although completely full. Plane from JOburg to Cairo old and it showed. Parts in the toilets were kept together by duct tape and cable ties the overhead screens were not all working and entertainment offered dire. Also just as plane was taxing one of the toilets overflowed and it ran back through the plane during take off. Fortunately it was clean water staff mopped it up purser came to apologise and those affected could move. So handled well but until Egyptair replaces those planes and the experience is hit and miss I can't recommend despite so many other positives.

Istanbul (Ataturk) to Cairo coach. The plane was modern and comfortable and relatively spacious. The meal was bad but edible. Dry airline so if you like a drink in-air plan accordingly. A fight of some sort broke out in the rear of the plane which flight attendants managed to resolve reasonably quickly. Departure wasn't too late and arrival was ahead of schedule.

AMS-CAI-BKK-KUL. Everything on time clean and new aircraft's good attentive service good food (a letdown during CAI-BKK). It is just as good as many other airlines. I am not a drinker so a no-alcohol policy was a extra treat for me.

DXB-CAI-LHR after completing 3 flights with MS in the last month I can definitively say it's the worst international carrier I've had the displeasure of travelling on. MS fail to provide a fair level of service for its premium passengers no priority boarding food comparable to CX economy and tardy slow service from the crew. MS provide lie-flat seats on its long haul fleet found it difficult to find a comfortable position to sleep.

Our family of 5 recently travelled from JNB to Cairo and then to JFK. As this was the first time any of us had flown Egyptair we were pleasantly surprised. The food was good - our only complaint was that we didn't have enough to drink (i.e. water or cold drinks). We had a 12 hour stop over in Cairo on our return flight and we were given a voucher for 2 x rooms in a hotel close to the airport plus a lunch voucher. We were able to face the Cairo-JNB leg of the trip after a shower and a nap.

After reading some reviews we were worried about flying with this airline but as we were travelling from Cairo to Johannesburg we didn't have a choice. Given that we had low expectations we were pleasantly surprised with the overall experience. It wasn't up to scratch service wise as with other airlines we have flown but it was ok for the 8 hour flight. Meals are a little below par but edible. Drinks seem to only be offered at meal times so I suggest taking some on the plane with you. Inflight entertainment is via central screens around the aircraft - bring a book/laptop/ipod to keep you entertained as it is pretty average. If you have another choice of airline for a similar price then take that one. If you don't - just don't have high expectations and you will be ok. 8 hours was bearable but I wouldn't fly with them on a flight of any longer duration.

CAI-LCA-CAI. April 24th. The flight to Larnaca Cyprus was short and comfortable the plane was E70 seats were comfortable and the snack was surprisingly very good. We were on time for both inbound and outbound flights. Ground handling at both airports was excellent.

LHR-SSH. Flights were on time and service was good. The staff were very friendly when you were being served but slow to help people when not on trolley service. Cabin comfort could be improved the seats were quite old and bulky. Entertainment was limited to overhead monitors which isn't great for a 5 hour flight. Food was good on the way out but bland on the way back the also ran out of the chicken option before halfway down the cabin. Would recommend but would be good to see improvements.

Flew EgyptAir from Amsterdam to Bangkok via Cairo. Two older planes - standard aisle monitors on the AMS- CAI leg but at least had personal monitors in the headrest on the leg from Cairo to Bangkok with +1 for each chair having USB plug for charging on that last longer leg. Food was average but hot service a bit abrupt. Hard to get attendants' attention for something like a drink - best to bring bottled water. On the return pretty much the same. As a stopover point Cairo has poor food choices rude people not enough seating 2-min wifi leases? Frustrating.

Mumbai to New York via Cairo and returned by the same route. Cairo to New York aircraft was good with in flight entertainment. Food was okay so were the flight attendants. Egyptair gave a hotel room at Cairo both during onward and return journey. Overall it was a very good experience.