Egyptair

Took BOM-CAI-JFK. Mumbai to Cairo flight was an old aircraft without any personal entertainment system. Food was served very late though was good. When landed at Cairo airport the crew asked if I am interested to visit the pyramids and sphynx I agreed for a fare of $35. It was an excellent trip when returned were lodged in a 4 star hotel with dinner and breakfast coupons. The next flight to JFK was superb with excellent PES. Food was good but the crew did not oblige my request for water. The price was almost $200 less than other airlines. Highly recommended if you want to save money.

LXR-CAI-TUN A320. Domestic portion usual lack of security announcement and quick drink service. Upon landing in Cairo Security after security check from domestic to international flight - passport and boarding card check 4 times before even entering the aircraft. Worn aircraft dirty cutlery and cups (lipstick) - food bland and tasteless and the usual lack of staff attention for the remainder of the flight. I have no idea of how this airline ever made it to Star Alliance - lack of service questionable safety bad food and old aircraft.

LCA-CAI flight operated by Egyptair Express on Embraer145. Aircraft in bad state dirty and worn. I think only difference to Egyptair Express and Egyptair is the uniforms. This short flight was full and service was very quick - small tray meal and drinks. As soon as service is over you will not see the staff before leaving the aircraft. Although being asked to switch off electronics many passengers onboard used their tablets and mobile phones during take off and landing - staff took no notice.

CAI-SSH A320. Extensive security upon boarding. On this flight staff actually smiled. IFE screens did not work on the entire left side so no possibility to follow security instructions. Aircraft seemed clean but old and warn. Drinks offered very quick and then no sight of staff until you disembark. Many passengers onboard used their tablets and mobile phones during take off and landing - staff took no notice.

BRU-CAI-BKK in business class. After reading many complaints about Egyptair in previous years the negative comments changed to positive last year because Egyptair changed the type of plane to the 777-300ER. After a lot of hesitation I booked finally a ticket in business class for the above said trip. The flight BRU-CAI was a smaller jet so you cannot expect too much. Food and service were acceptable. The 2nd sector went from CAI to BKK (night flight). Food service and attitude from the staff was similar to other carriers while the flight entertainment was good but not super. The seats can "almost" be considered as a flat bed so a good rest is almost guaranteed. The lounges in CAI are very average where no alcohol will be served (neither during the flights) however if you buy your beer or wine in the food court you can drink it in the lounge. Overall satisfied and good value for the money.

Well Egyptair have come a long way since 2010 when my wife and I last used there poor service. We had a total of 10 flights this time around all internal flights. Modern aircraft all very comfortable and the service for once was friendly. No meals served as all fights were of about one hour duration around the country but you do get a cup of water or juice. All fights left on time and check in had no problems. After last time (2010) I was hesitant to fly Egyptair but I had no choice since it is the only internal air service in Egypt at the time. In short things have improved and I think after 10 flights over three weeks if they had not I would have noticed. I will not hesitate to fly with them again but international fights that's another question.

Istanbul - Cairo one way. Plane was changed from Boeing 737-800 to Airbus 320. Being a Star Alliance member and the higher ticket price to fly with them I expected that there would be inflight entertainment. I was wrong there was none at all. The seat that I got was near the emergency exit. While it has more leg room than the other seats the cushion was damaged. The window was a little bit dirty. Flight attendants and the food were okay.

Luxor to Cairo (return) didn't expect a drink or anything for this one hour flight so quite surprising to receive one! Cabin Crew on both flights were pleasant and although the safety routine was quite bizarre and sort of rushed all safety cards were up to date and in place. The return flight was the Express version of Egyptair and to be honest I couldn't tell the difference as service and friendliness was just as good. Both modern and clean aircraft utilised.

My wife has walking difficulties and requires wheelchair assistance. Shortly before arrival at Cairo my wife advised the cabin attendant and was told to wait on the plane for a lift. After waiting some time we along with two other people were told the lift had come and gone. The crew told us it had been recalled and would arrive shortly. It turned up about an hour later. It then went to another flight before depositing us at the terminal some ž hours after arrival. At this point we should have been met by our tour representative who would have our visas. We found out the visas had been purchased for all our group of 39 but could not find the representative. After some time we purchased new visas and the wheelchair attendant set off at high speed for the plane which had been considerably delayed. On the return the arrangements for a chair worked well at Aswan and the lift was there at Cairo but it deposited us in the terminal at the bottom of several flights of stairs and no assistance. The casual and inefficient attitude to handicapped passengers means we shall never travel Egyptair again.

AMS-CAI-JNB. AMS-CAI seats are nice and comfy old style of screens flipdown from bulkhead. Menu choice for BUS poor. Two options (chicken or fish) only and we were the 2nd row after us only fish was available! Priority disembarking in CAI very nice despite very dilapidated bus. CAI lounge not that impressive food offering average. Seat on CAI-JNB the old cradle type not even lie flat! Very surprised to see sleeper suits in the amenity bags handed out! Service very rushed and then the staff disappear completely until they rush you through breakfast again. Again food offering is very average. Egypt Air is a cheaper option for a business class flight and it really has no frills.