Egyptair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 367 reviews
5/10
3 star Skytrax Rating
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9/10

Egyptair customer review

(Egypt)

CAI-CPH. Flight was on time the Aircraft was a new 737-800. Economy class the service was very good the staff patient considering the number of school students onboard. FA's tried patiently to control them and keep them seated. BER CAI. Station Manager was extremely friendly to everybody. Flew Business class the flight was on time seats were old fashioned but comfortable and functional Video & Audio programs were excellent food was good quality and FA's nice and interacting with passengers.
Seat TypeBusiness Class
Value For Money 12345
yes
2/10

Egyptair customer review

(United States)

FRA-CAI. Check-in was very unorganized waited 1 hr to be checked in. Lounge was nice but very crowded. They don't have Priority Boarding for Business Class passengers. The seat was very uncomfortable considering it was a business class seat - it doesnt become lie flat. There was PTV's but they were blurry and the control panel wasn't working and not very many choice of movies. The food was horrible - cold. The flight attendants hang out in the galley.
Seat TypeBusiness Class
Value For Money 12345
no
2/10

Egyptair customer review

(Germany)

Flight from Cairo to Beijing. Old Business Class the seats were not comfortable at all. The legroom was like in Economy. The First Class cabin also seemed to offer less comfort than Business normally does. Food was ok. The only advantage is the good value for money.
Seat TypeBusiness Class
Value For Money 12345
no
9/10

Egyptair customer review

(South Africa)

On my way to New York I had a stopover in Cairo. Ground staff were as polite and helpful as were the inflight staff. Confirmation that this hadn't just been my lucky day I had the same experience on my way back. My only moan was the music. If they could add a little bit of some laid back jazz.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Egyptair customer review

(South Africa)

DUR-JHB-CAI. BEY-CAI-JHB-DUR. Excellent comfort and great value for money. Seats were wide plenty if legroom and good footrest. No PTV was a large drawback though but I sleep though out the whole flight. A great airline and will use them again.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Egyptair customer review

(Qatar)

Doha-Cairo-Doha service was good food was good most of the crew was helpful the plane wasn't new it was old maybe 7 yrs old but it was clean and comfortable. I would travel again with Egypt Air.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Egyptair customer review

(Thailand)

Flew BKK-CAI-LHR return. Had new planes on all legs except last flight CAI-BKK. Flights were all more or less on time cabin crew were friendly enough food was mostly good. Older plane on last leg had no personal IFE but as it was a night flight we tried to sleep anyway the food was not as good out of Cairo. The new planes were very nice the toilets were large and very clean and the seats were comfortable. Overall I was pleasantly surprised and would fly with Eygptair again if the price was right.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Egyptair customer review

(Netherlands)

AMS-CAI Business Class. A321 with old business class seats but still comfortable. Service excellent food plentiful and tasty. All flights on time boarding in an organised manner.
Seat TypeBusiness Class
Value For Money 12345
yes
na

Egyptair customer review

(United Kingdom)

Never again! Onboard Staff not very friendly or helpful in general but that was not the half of it. When arriving at Johannesburg to check in for our return flight to London we were informed our flight had been cancelled and that the Friday flights had been non operational for months. Not once were we informed of this and when complaining were told they had sent us an e-mail a week prior to return departure! We were on holiday and in the African bush - unlikely to check e-mails on a daily basis! No one apologised nor accepted responsibility for mistake and refused to try help us get home on time. Does Star Alliance not mean anything?
Seat TypeEconomy Class
Value For Money 12345
no
7/10

Egyptair customer review

(Australia)

I flew 4 Egypt Air flights during my holidays to Egypt and Jordan. Most of the flights were about an hour long with the longest being the flight from Jordan to Cairo. All the planes were new and food supplied looked decent. I had more of an issue with the passengers rather than the staff. Middle Eastern passengers tend to want to sit wherever they want so it is possible that someone will be sitting in your seat and the flight attendants will have to shuffle folks around so you can sit where you were supposed to. Middle Eastern male passengers tended to treat the female flight attendants with disdain and it took the male attendants to get everyone organised. Egyptair doesn't really follow restrictions for carry on luggage so unless you get on early it is possible there will be nowhere to put your things except under your seat or way behind or in front of you.
Seat TypeEconomy Class
Value For Money 12345
yes