✅ Trip Verified
| Hong Kong to Bangkok. Being star alliance gold member of Singapore airlines, I looked forward to trying Egyptair for the very first time, and see what they have to offer. However, my business class experience was way below my expectations. Crew's grooming were not really neat, there was no sense of welcome throughout the flight. They were chatting away in the galley, ignoring passengers most of the time. Crew did the bare minimum, there was no smile, they weren't engaging or pro active, from the pursers to junior crew. Since no menu was provided, crew didn't explain what's available in terms of beverages. I had to ask, and it was apparent that they weren't interested to inform me what's available, I felt every little request I made was a huge bother to them. Came meal time, all 3 choices were brought in front of me (instead of using a cart), I had to make a quick decision. I was asked to take the chosen meal from the tray she held. (it's a hot plate btw). No after dinner coffee or tea was offered. Dessert was offered on one sector but not the other.. Crew didn't check for safety procedures during landing and take off on one flight, there were a few passengers still asleep with window shut and flatbed position. This really bothered me and raised all the red flags for safety concerns. There was hardly any announcement from the cockpit about the flight, and info of arrival destination. Toilet was not kept clean. Smoking in the toilet by one of the crew. The business class ticket price was very cheap though. Still, cheap does not mean it has to be bad at this level. I fail to comprehend how they can be one of Star alliance's members?