easyJet

✅ Verified Review | Berlin to Glasgow. Great service from Easyjet. Well organised boarding in Berlin. Bought an up front seat which gives free speedy boarding with the seat and an extra bag. Plenty of room for bags onboard as ground crew where proactive at asking for voluntary bags to go into the hold. Cabin crew where very professional and quick service with the drinks service. Flight took off on time and arrived early into Glasgow.

✅ Verified Review | Corfu to Gatwick. It is known at Corfu airport that passengers are bused out to and from the aircraft. Therefore, when being bused out - easyJet are ripping you off for the "Speedy Boarding" fee as they is no option to speedy board - just chaos. Then when you write to them to seek a refund, they say they are not responsible for the "airport atmosphere" - Go Figure? They must conduct an assessment at Corfu annually, therefore, they are aware of what the "airport atmosphere" is! Their answer to this is not acceptable and I am just making people aware of their "rip-off - not interested" attitude!

On 18th March myself and three members of my family traveled with easyJet from Liverpool to Barcelona, and our return flight was cancelled. Receipts were kept of expenses incurred, but seven months later the claim is still not resolved. Staff shocking, customer service disgraceful and would never recommend the airline to anyone. The whole experience has been traumatic and easyJet and it's staff unbelievably bad.

✅ Verified Review | My Gatwick to Amsterdam flight with easyJet was cancelled less than 3 hours before the departure time. I called them immediately after receiving the news and was told to book an alternate flight by other airline to Amsterdam because there isn't any other available flight to Amsterdam on the same day. I cross checked with two customer service personnel and they promised that easyJet will fully reimburse me as long as the alternate flight I book is of Economy Class. I followed their instructions and it took me all in all around 25 emails, 10 long phone calls, and 5 months in order to get my reimbursement.

Flew Stansted to Majorca. Much improved service from last time I flew with easyJet. Flight on time, staff polite and knowledgable. Food and beverages not too overpriced. Like the layout of the A320, plenty of leg room and fold down table doesn't pertrude into your stomach. Also by not being able to recline the seat it is less annoying to other passengers.

I flew with my family from Milan Malpensa to Catania and back. Everything ok, flight on time both going and returning. Polite and nice staff. This was my first time with easyJet, but certainly I will use again. This was the first flight for my 8 year old son and he was thrilled.

✅ Verified Review | Manchester to Belfast. Flight was cancelled due to strike in France. Compensation was to be sent which we have never received and the airline keeps saying the cheque is in the mail. Also, they promised to send me a credit for insurance I didn't want which I still have not received. easyJet charter sets out what customers should expect when they travel with easyJet which I find ironic.

✅ Verified Review | We got the classic bait and switch carrying our bags onto the plane. Paid extra so we could bring standard-sized carry-on bags on board, were told they were fine when we checked in, but when we got to the gate were told one of them was too big. Because we were forced to check at the gate they charged an extra fee, so the $80 to check the bag was almost more than the cost of the ticket. What a racket. What's worse, when I contacted them to complain they simply replied (after weeks of waiting and multiple contact attempts) that this was standard policy. The flight itself made us feel like we were living in an infomercial with the flight attendants selling all kinds of junk up and down the aisles.

We have flown numerously with EasyJet and nearly every time they have run out of hot food. If it was once or twice I would be happy to say 'that's life' but I think this last flight was the straw that broke the camel's back. The cabin service was appalling as the crew spent more time in the galley than looking after their customers. It is only a 2.5 hour flight from Faro and they eventually came to us nearly two hours into the flight only again to say there was no hot food left. All I want to know is, is this a company policy to carry limited supplies, which surely is false advertising, or is it just ineptitude by ground services? I don't expect 'a golden service' but I do expect to able to except what is advertised on offer.

Today my wife and I flew easyJet from Vienna to London and I have to say that this was the worst flight I have been on. 1.5 hours late due to the cabin door not closing and traffic control. There was nothing provided to the customers such as tea or coffee while we waited and even had to ask for landing cards. What terrible service. Would not recommend them and I certainly will not be using them again myself.