easyJet

✅ Trip Verified | I booked this flight several months ahead of the departure. I had a very early check-in and as such stayed in the airport over night. The check-in was very easy to do and I found the boarding process efficient. The cabin crew appeared to have good language skills. Although this was short flight, the staff worked hard and at that time of the morning, many passengers bought snacks and drinks. The flight departed promptly and arrived on time too. I found the fare quite expensive actually and will in future use a different carrier on the route. Overall, on this occasion, Easyjet performed well.

✅ Trip Verified | Onboard service is fine but the bean counters at head office are destroying the reputation of this airline. The flight was delayed 5 hours due to 'technical issues' with the aircraft but easyJet have refused to honour statutory compensation. This is really poor and my trust in the airline has been broken due to their lack of regard for the rules and lack of respect for the customer.

✅ Trip Verified | Horrible people and horrible service. The amount of frustration I experienced trying to talk to them is hard to describe, they try to make more money off you every step of the way. Staff are rude and unhelpful. Spend a few more euros and go with an airline that values customers.

Not Verified | Such a shameful experience for the airline. The ground service held up a third of the passengers at boarding to "examine" their under the seat bags. No passenger who was checked left without being fine 58€ for faults that appeared on every single bag. Absolutely made up, only to generate more profit for the airline, as no one appeared to have booked extra luggage. Will never fly with them on this route again.

✅ Trip Verified | They delayed my baggage and refused to compensate me for the delay. When my baggage was eventually found, it was returned damaged yesterday. Their customer service is very terrible too. You cannot access them easily. It is better to go for other better airlines. They may be expensive but your rest of mind is guaranteed. I will never recommend easyjet to anyone. It is a terrible airline.

✅ Trip Verified | Arrived at 13h at Schiphol to fly at 15h. At 14h Easyjet cancelled the flight. I was there with my son and daughter with an organised programme for a short weekend. We had to book a flight 6 hours later and we couldn't fly together. It was very stressful and there were a lot of problems due to the late and separate arrival at Gatwick. Never again Easyjet!

Not Verified | Awful awful airline. Leave u waiting 3 hours, called to gate for 1 hr then cancel flight at last minute approaching midnight. Every time I try to fly with them it's a disaster. No one to talk to. Sort yourself out on the 'app' (that crashed BTW)

✅ Trip Verified | Check-in was extremely messy due to lack of attention from personnel. probably one of the messiest I ever saw with this airline. It seems that their ground staff in NCE is not interested in complying with basic tasks. Be aware of that. 20 mn for baggage drop. Flight was delayed on taking off, but even more on landing due to Napoli lack of capacity to handle summer traffic. Italian crew was very friendly. On return flight, everything went smoother, with a brand new 320Neo,

✅ Trip Verified | Our flight was cancelled on our way home from honeymoon. The only option EasyJet gave us was a different flight 3 days later. We had to arrange our on accommodation in Naples that night and our return flight home. EasyJet are refusing to reimburse are flight home and say we do not qualify for any compensation. This was a terrible experience and we are now £2000 out of pocket.

✅ Trip Verified | Great flight with easyJet. Checkin was easy and efficient with professional staff to assist. Boarding was without any issues and a warm welcoming smile from the cabin crew. Decent legroom onboard these aircraft and fast onboard service from the crew. Regular updates from the pilots about route being flown and weather. Cabin crew were friendly and professional and looked immaculate. Faro airport was busy and bags where on the belt when we got through passport control. EasyJet is always my first choice of airline when travelling.