✅ Trip Verified
| Luton to Zurich. On arrival at the gate I found there was a long queue into the ‘room’ where final boarding card and passport checks are carried out. Passengers were queueing out of the room and up two flight of stairs. There were signs for ‘speedy boarding’ but these were utterly pointless due to the overcrowding in the stairwell - the only staff on hand (who should have been marshalling this situation) were staff telling people that their hand luggage would have to go in the hold as the overhead lockers would be too full - fortunately this didn’t affect me as the staff started this process well behind me at the back of the queue, which then started moving. On arrival into the room and managed to fight my way through to the speedy boarding lane - I was naturally the last person in this queue. When we boarded the aircraft I then found that there was no space in the overhead lockers anywhere near my seat (1B), mostly because they were full of hats, coats, handbags, scarves and other items which, if the cabin staff had any sense and were in any way proactive about the situation, could have been put under the seat in front. At the insistence of the particularly unhelpful male cabin crew member, I had to place my hand luggage, for which I had paid extra, in the overhead lockers about 10 rows back on one side and the other item about 13 rows back on the other. I asked him if he would be retrieving them for me on departure to which he replied ‘no, I won’t be getting them’ - I already knew the answer and I knew equally well that this would mean that I would either have to fight my way upstream to retrieve them on landing, or wait for the entire aircraft to empty before going back to get them, which is the option I took which meant that I was the last passenger to leave the aircraft...from seat 1B - absolutely ridiculous. You couldn’t make it up. It was the sort of shambolic situation I have come to expect from EasyJet. Last time I use EasyJet unless there is absolutely no alternative.